Transportation Specialist I

ROCKY MOUNTAIN HEALTH CARE SERVICES•Colorado Springs, CO

1d•Onsite

About The Position

Transportation Specialist I is responsible for providing transportation services for the frail and elderly participants from their homes to the Rocky Mountain Health Care Services (RMHCS) center and for medical appointments. Transportation Specialist I must maintain clean vehicles, and perform vehicle checks regularly for safety. The mission of Rocky Mountain Health Care Services is Improving lives, Optimizing wellness, Promoting independence.

Requirements

High School Diploma or GED is required.
Must be 21 years of age or older
Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers
Must have a current Colorado Drivers License and driving record must be in compliance with Company policy.
Must maintain current automobile insurance
Must have and maintain a driving record which is in compliance with Company Policy
Must be able to maintain a safe work environment.
Must be knowledgeable in computer applications including email and navigating the internet
Skilled in establishing and maintaining effective working relationships with participants, co-workers, vendors, medical staff, and the public
Must be available to work all Transportation operational hours which may include overtime, on-call and weekends
Must have the ability to work with minimal supervision

Nice To Haves

Equivalent experience in lieu of education will be accepted
Experience working with the frail, elderly or disabled population highly desired
Experience driving large vehicles highly desired

Responsibilities

Drives vehicles in a safe and responsible manner utilizing defensive driving skills and follow assigned routes. This includes smooth breaking, and acceleration, taking bumps or curves at a reasonable speed, etc.
Loads and unloads participants in and out of vehicles safely following correct Policies and Procedures
Escorts participants safely from the bus thru door and back on to the bus utilizing all safety training, safety equipment and skills
Ensures the proper securement of the participants inside the vehicle and while unloading using the proper safety equipment and procedures
Notifies Dispatcher if running late on a pickup or route
Notifies Appropriate staff of all cancels and reason why
Transports participants to scheduled appointments as arranged by the dispatcher
Assists participants in their home environment or other locations with tasks when necessary (i.e.: put on socks, shoes, jackets, etc.)
Maintains clean vehicle, by regularly sweeping floors, cleaning glass, cleaning exterior, etc.
Maintains safe working environment to include maintaining a safe vehicle by ensuring all aspects of the vehicle are in top working condition, documenting all deficiencies on the DVIR and reporting any safety issues immediately to Transportation Management
Works with Transportation Management to schedule maintenance or repairs of vehicles
Notifies dispatcher of any participant transportation needs, noted participant concerns, or issues observed in the participants houses
Assists participants at appointments or other assigned outings, as needed
Must remain patient and maintain good customer service, supporting the Rocky Mountain Way, when working with dispatcher, supervisors, participants or customers either internal or external
Required to maintain detailed notes and documentation, submitting documentation timely
Performs other duties as requested/assigned