Transportation Solutions Manager

Associated Students of • San Jose, CA

5h • $90,000 - $95,000 • Onsite

About The Position

The Transportation Solutions Program Manager provides strategic, operational, and administrative leadership for the Transportation Solutions department, overseeing the design, implementation, and continuous improvement of San José State University’s Transportation Demand Management (TDM) programs. This includes strategic planning, people management, change management, budgeting, grant administration, partnership development, marketing, data analysis, and high-level stakeholder engagement.

Requirements

• B.A./B.S. in Urban Planning, Transportation Planning, Public Administration, Sociology, or related field.
• 2+ years of management and supervisory experience.
• Experience with community partnerships and stakeholder engagement.
• Familiarity with transportation demand management strategies in campus or community settings or familiarity with urban planning more broadly.
• Experience organizing events or related outreach efforts such as tabling.
• Experience in securing and managing grants.

Nice To Haves

• Nonprofit or higher education experience preferred.

Responsibilities

• Develop and implement annual strategic priorities and long-term (3–5 year) vision for departmental growth.
• Lead data-informed decision making to strengthen TDM programs and services such as SmartPass.
• Identify emerging mobility trends and opportunities for innovation to improve the student transportation and commute experience.
• Oversee all daily operations, programs, services, and technical systems, providing high level guidance to staff and making final decisions.
• Ensure high-quality customer service and administrative consistency. This can include updating reliability criteria or improving the program application process for students.
• Lead ongoing organizational repair, workflow redesign, and system improvements.
• Supervise, mentor, train, and evaluate full-time and part-time student staff.
• Establish goals, expectations, and a supportive, high-performing work culture through professional development work plans.
• Practice equity-centered, cultural humility-centered leadership.
• Delegate tasks across the team as appropriate, ensuring staff have the resources to successfully complete assigned work.
• Build strong relationships across departmental silos within the university.
• Collaborate with A.S. Board of Directors and A.S. Director of Sustainability to understand and meet student needs
• Coordinate with Parking Services and General Services on a regular basis and other departments as needed.
• Administer partnerships through existing MOUs and foster future partnerships.
• Represent the department on committees and deliver presentations.
• Develop and maintain partnerships with transportation agencies and community organizations.
• Lead outreach, marketing, and engagement efforts to increase program visibility.
• Initiate new collaborations, enhance services, and support pilot initiatives (e.g., BayPass).
• Oversee administration of the VTA SmartPass contract and other service contract that TS holds.
• Develop and manage annual budgets.
• Oversee purchasing, invoicing, reconciliation, and financial reporting.
• Direct grant budgeting, reporting, and compliance whenever the department is awarded a grant.
• Identify and pursue new funding and grant opportunities.
• Lead creation of surveys and analyze data for improvements.
• Direct website updates and digital communications.
• Maintain accurate departmental records and data archives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager