Transportation Provider

Triangle Area Network Inc•Beaumont, TX

15d

About The Position

Provides safe, timely, and professional non-emergency transportation for TAN Healthcare patients to approved medical and support service appointments. Ensures compliance with TAN Healthcare policies, HRSA/FQHC operational standards, HIPAA requirements, and all applicable federal, state, and local regulations. This is a safety-sensitive position requiring strict adherence to vehicle safety standards, professional conduct, and patient confidentiality.

Requirements

High School Diploma or GED.
Valid Texas Driver’s License with acceptable driving record.
Minimum two (2) years of documented U.S. driving experience.
Ability to successfully complete Motor Vehicle Record (MVR) review.
Ability to pass background check and Drug-Free Workplace screening.
Knowledge of local service area preferred.
Strong communication and customer service skills.
Ability to safely operate a large passenger van.
Ability to perform roadside assistance tasks such as changing a tire on a large van.
Ability to sit for extended periods while driving.
Ability to assist patients with mobility needs, including light lifting and securing mobility equipment.
Ability to safely respond in emergency situations.

Nice To Haves

Bilingual or ASL skills preferred but not required.

Responsibilities

Safely transport medically stable patients to and from scheduled medical and support service appointments.
Review daily route schedule and arrive at all pickup locations on time.
Conduct and document required pre-trip and post-trip vehicle inspections.
Ensure vehicle cleanliness and verify required safety and emergency equipment is present and operational at all times.
Assist patients with basic mobility needs (including entering/exiting vehicle and securing mobility devices) while maintaining safety and dignity.
Safely secure wheelchairs and other mobility equipment according to safety standards.
Immediately report accidents, incidents, injuries, mechanical concerns, traffic citations, and safety hazards in accordance with TAN Healthcare policy.
Submit accurate daily trip logs, mileage reports, incident documentation, no-shows, and cancellations.
Maintain professional and respectful communication with patients, families, staff, and community partners.
Coordinate all scheduling adjustments through the Transportation Coordinator; drivers are not authorized to independently modify routes.
Comply with all HIPAA and confidentiality requirements.
Adhere to Texas Department of Public Safety laws, TAN Healthcare fleet policies, and defensive driving standards.
Follow all cell phone usage policies (hands-free only; no texting or handheld use while driving).
Participate in required safety, compliance, and emergency preparedness training.
Represent TAN Healthcare professionally in the community at all times.