Transportation Outbound Dispatcher - Second Shift - Wednesday - Saturday

External Ocean State Job Lot • North Kingstown, RI

18h • $22 - $25 • Onsite

About The Position

The Transportation Outbound Dispatcher role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for the real-time coordination and execution of the daily dispatch plan for the transportation fleet. This position ensures the efficient routing of local delivery and over-the-road drivers, focusing on timely departures, compliance with planned schedules, and clear communication with drivers and internal stakeholders. The role serves as the primary point of contact for drivers on the road, resolving immediate issues, and escalating problems to the Team Leader as necessary.

Requirements

• A high school diploma or equivalent is required.
• Experience in transportation, logistics, or a related field is preferred.
• Proficiency with TMS, OBC/electronic logs and familiarity with basic DOT rules and regulations is highly preferred.
• Strong verbal and written communication skills, with an emphasis on clarity and professionalism in high-pressure situations.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Familiarity with the Google platform (i.e., Docs, Sheets) is preferred.

Responsibilities

• Execute the daily dispatch plan for the transportation fleet, local delivery, and over-the-road drivers, reporting directly to the Transportation Outbound Team Leader.
• Assign daily driver activities, including delivery routes, vendor pickups, backhaul schedules, and special routings, ensuring optimal resource utilization.
• Proactively monitor and track all shipments, verifying loads are dispatched on time and in compliance with planned schedules.
• Act as the primary point of contact for drivers, addressing on-the-road issues such as delays, routing changes, and equipment trouble, and communicating resolutions effectively.
• Manage and actively monitor the drivers' Electronic Logging Device (“ELD”) system for electronic logs, trip management, and real-time location tracking, ensuring compliance with Department of Transportation (“DOT”) and Hours of Service regulations.
• Proactively communicate potential or actual late shipments with the Transportation Outbound Team Leader and retail teams, providing clear reasons for delays (weather, traffic, equipment issues, etc.).
• Process and maintain necessary documentation, including dispatch sheets, bills of lading, and driver paperwork.
• Ensure all equipment pre-trip and post-trip inspection reports are accurately completed by drivers and escalate maintenance needs to the appropriate personnel or Transportation Outbound Team Leader.
• Support the department's safety culture by immediately reporting any unsafe driving or accident instances to the Team Leader for coaching and follow-up.
• Proactively document and communicate late shipments with department management and retail teams, including reasons for delays, missed arrival times, driver issues, and equipment issues.
• Maintain a working knowledge of key distribution center systems and reporting, including ELD Onboard Computer (“OBC”), Transportation Management System (“TMS”) and trailer tracking.

Benefits

• Competitive Paid Time Off (PTO)
• Comprehensive Health Coverage: Including but not limited to Medical, Dental, Vision, and much more.
• 401K Program
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Associate Store 30% Discounts
• Enjoy complimentary access to OSJL-owned vacation properties, along with discounted gym memberships and 20% off at OSJL affiliated restaurants.
• Free lunch Fridays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED