Transportation Operations Manager - Florida

Martz Bus•Saint Petersburg, FL

1d•Onsite

About The Position

Transportation Operations Manager – Florida Martz Bus – St. Petersburg, FL Martz Bus is seeking a strong, hands-on Operations Manager to lead our Florida location. This leader is responsible for the daily execution of service, driver leadership, and operational performance — while ensuring safety and training are embedded into everything we do. At Martz, safety is not a separate department. It is how we operate. The Operations Manager sets the tone for professionalism, accountability, and next-level customer service.

Requirements

Has proven experience leading daily operations, logistics, dispatch, or fleet environments
Can coach, hold people accountable, and build trust with frontline teams
Stays calm under pressure and makes clear decisions
Understands that safety and service are inseparable
Is comfortable working flexible hours to support operational needs
Must be an effective communicator, written and verbal
Must be a hands-on manager
Must be able to work flexible shifts
Must be available during off hours to address any operational challenges or crisis
Must be able to multi-task and meet strict guidelines
Excellent computer skills including MS Office and Coach Manager
Ability to monitor and interpret safety events/telematics and apply coaching/corrective action consistently
High School Diploma
Five (5) years of transportation experience; or 7 years of leadership experience in an operational position

Nice To Haves

Transportation operations (motor coach, transit, logistics, fleet)
Telematics/safety systems (Samsara or similar)
DOT/FMCSA or regulated environment experience
Experience supervising drivers or frontline operators

Responsibilities

Transportation Operations Leadership
Own daily dispatch and service execution
Manage driver boards and staffing coverage
Oversee all active trips and service fulfillment
Handle call-outs and secure replacements
Apply bus/driver changes and trip updates accurately
Coordinate with maintenance on daily boards, ADA lift needs, and overnight trip planning
Ensure operational readiness (cleaner priorities, next-day prep)
Confirm driver worksheets and payroll times for accuracy
Respond to real-time operational challenges and customer needs
Lead daily PVI checklists and driver safety engagement
Monitor Samsara events and determine coaching or corrective action
Conduct ride-alongs and driver evaluations
Investigate incidents and drive corrective action
Publish weekly driver scorecards and safety reports
Oversee new hire safety onboarding
Coordinate drug testing (pre-employment & random)
Monitor driver physical expirations
Track LMS and KnowBe4 completion
Maintain compliance documentation
Conduct monthly facility and fire extinguisher inspections