Transportation Operations Coordinator

City Of Tyler•Tyler, TX

18d•Onsite

About The Position

To oversee, coordinate and suggest improvements to Transit maintenance and operations to meet FTA and City regulations. Assist with existing and create new stop points and time points in transit approved software. Assist with existing and create new fixed route lines in transit approved software. Assist with drug and alcohol testing (post-accident and random). Evaluate bus performance. Evaluate daily driver reports. Manage and monitor operations PTO schedule accordingly to ensure proper staffing and minimal overtime needs. Monitor on time performance. Evaluate new bus options for purchase. Evaluate route performance. Maintain driver visual management board. Maintain days without safety violations on BP board. Assist in the marketing of Tyler Transit. Assist in the advertisement sales on buses. Respond to customer complaints from bus routes. Respond to customer complaints from Paratransit. Review and file vehicle inspection reports. Review and maintain vehicle PM schedule and accountability in accordance with FTA and Vehicle Services policies. Review paratransit trips daily. Track and evaluate vehicle failure. Update assigned PEP Business Plan metrics. Monitor and update severe weather information to include updating the website. Assist in the development and assessment of operations goals, drafting policies, procedure implementation, and provide oversight in the implementation of work plans and a budget focused on maintenance activities. Perform analysis making recommendations on programs to improve systems, and overseeing design and installation of new systems or updates or modifications to existing systems. Must be able to speak, read, write and understand English. Bilingual in Spanish is a plus. Must possess a strong organizational skills and time management practices; must possess a sense of urgency and be able to complete assignments quickly and efficiently. Must have the ability to draft communications, policies and thorough training curriculums. Must have strong knowledge of Transit operations and procedures. Other duties as assigned.

Requirements

Must be able to speak, read, write, and understand English.
Must possess strong organizational skills and time management practices; must possess a sense of urgency and be able to complete assignments quickly and efficiently.
Must have the ability to draft communications, policies and thorough training curriculums.
Must have strong knowledge of Transit operations and procedures.
High School diploma or GED required, Bachelor's degree preferred.
Must have a valid Texas Class C driver's license with a clear driving record.

Nice To Haves

Bilingual in Spanish is a plus.
Bi-lingual preferred

Responsibilities

Oversee, coordinate and suggest improvements to Transit maintenance and operations to meet FTA and City regulations.
Assist with existing and create new stop points and time points in transit approved software.
Assist with existing and create new fixed route lines in transit approved software.
Assist with drug and alcohol testing (post-accident and random).
Evaluate bus performance.
Evaluate daily driver reports.
Manage and monitor operations PTO schedule accordingly to ensure proper staffing and minimal overtime needs.
Monitor on time performance.
Evaluate new bus options for purchase.
Evaluate route performance.
Maintain driver visual management board.
Maintain days without safety violations on BP board.
Assist in the marketing of Tyler Transit.
Assist in the advertisement sales on buses.
Respond to customer complaints from bus routes.
Respond to customer complaints from Paratransit.
Review and file vehicle inspection reports.
Review and maintain vehicle PM schedule and accountability in accordance with FTA and Vehicle Services policies.
Review paratransit trips daily.
Track and evaluate vehicle failure.
Update assigned PEP Business Plan metrics.
Monitor and update severe weather information to include updating the website.
Assist in the development and assessment of operations goals, drafting policies, procedure implementation, and provide oversight in the implementation of work plans and a budget focused on maintenance activities.
Perform analysis making recommendations on programs to improve systems, and overseeing design and installation of new systems or updates or modifications to existing systems.