Transportation Operations Assistant Manager

GlovisIrvine, CA
5h$86,000 - $96,000Onsite

About The Position

The Assistant Manager - Haulaway Operations (Non-Captive OEM) position will provide operational, administrative, and systems support on all new OEM customer accounts. This role will support on all logistics operations from dispatching, vendor KPI management, AP/AR transactions, and TMS systems management. This position will assist in overseeing active accounts such as Lucid Motors, Tesla, and International Motors, as well as support the on boarding and operational needs of new customers added by the Business Development team. They will also work cross-functionally with internal teams (Operations, IT, Finance, etc.) and occasionally interact with customers as needed.

Requirements

  • Excellent written and verbal communication skills Required
  • Proficient level PC skills Required
  • Intermediate knowledge of MS Excel, Word, PowerPoint, and Outlook, along with experience using database systems; advanced level knowledge Required
  • Strong ability to identify and correct errors Required
  • Detail oriented with ability to work in deadline-driven environment Required
  • Knowledge of business and management principles involved in strategic planning Required
  • Proven ability to lead cross-functional teams in fast paced environment Required
  • Ability to train and mentor new employees Required
  • Bachelor's Degree Required
  • 6 - 9 years of related experience in Logistics, Trucking, Auto Hauling, Supply Chain, Third Party Brokerage Required

Nice To Haves

  • 7 - 11 years of related experience in Logistics, Trucking, Auto Hauling, Supply Chain, Third Party Brokerage Preferred

Responsibilities

  • Transportation Network
  • Monitor carrier dwell performance at ocean ports, vehicle processing centers, and rail ramps
  • Take appropriate action to maintain carrier dwell within acceptable limits
  • Monitor and track vehicle shipments in transit from origins to final destinations
  • Provide network insight and suggestions on RFQ preparation and assist in approving new carriers
  • Work closely with Business Development to develop, input, and manage transportation budgets and forecasts
  • Maintain strong relationships with non-captive clients and associated business and industry network contacts
  • Carrier Invoice Processing (AP and AR)
  • Support all A/P truck carrier invoicing ensuring our carriers are paid in a timely manner within contractual terms
  • Ensure all A/R billable items are processed through the Operations Administration Department, supporting the billing team with any collections as needed to ensure GLOVIS is paid within our contractual terms
  • Vendor KPI Tracking
  • Monitor trucking KPI’s for the effective measurement of logistics performance
  • Help oversee and enforce countermeasures with carriers to correct deficiencies and improve performance
  • Optimization of Carrier Network Routing
  • Support quarterly optimization reviews with carriers and recommend necessary changes to improve network performance
  • Assist in conducting trucking optimization studies, in effort to ship vehicles to destinations in the most cost-effective and expeditious manner
  • Documentation & Reporting
  • Prepare weekly and monthly reports on vendor activity, service levels, and performance metrics
  • Maintain SOPs and account files to ensure compliance and operational consistency
  • Vehicle Logistics Projects
  • Create ad hoc reports for executive management when requested
  • Special Project requests from executive management
  • ISO 9000 Internal Audit review preparation and management
  • Core Project Management
  • Manage all facets of Glovis Korea and Hyundai Auto Group Audits and Reviews
  • Other duties as assigned

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Care & Dependent Care Flexible Spending Accounts (FSA)
  • Basic Life and AD&D as well as Short and Long Term Disability
  • Paid Vacation, Holidays, and Sick leave
  • Pet Insurance
  • Hospital and Critical Illness Insurance
  • Wellness Program and Gym Reimbursement
  • 401(k) with Generous Matching
  • Referral Bonuses
  • Auto Allowance
  • Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
  • Discretionary Bonuses
  • Tuition Reimbursement
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