Transportation Manager LHP

LIMEHOUSE PRODUCE INC•North Charleston, SC

6d•$75,000 - $85,000•Onsite

About The Position

The Transportation Manager is responsible for the overall performance of routes and Delivery Truck Drivers as it pertains to customer experience and meeting company performance standards. Expected competencies for the Transportation Manager include dependability, being action-oriented (proactive), able to effectively communicate with others, able to develop the skills of the Team Leaders and Delivery Truck Drivers, is customer-focused, and strives to increase technical skills and knowledge.

Requirements

High School diploma or related experience is required
Experience in fleet dispatching and routing internal fleet
Valid driver’s license: dispatch, routing and/or driving experience is a strong plus
Familiarity with Department of Transportation regulations including the Federal Motor Carrier Safety Regulations
Human Resource Management Systems, especially the Employee Time Management Systems
Must be comfortable working in a fast paced, multi-tasked environment, possess strong leadership, interpersonal, and communication skills, and have a strong desire for continuous improvement and pro-active results; demonstrated ability to look at challenges and create long term solutions.
Initiative, self-motivation, and intrinsic desire for excellent results.
Dedication to internal and external customer service.
Strong communication written, verbal, and interpersonal skills.
Attention to detail and organizational skills.
Able to work the hours necessary to get the job done.
3- 5 years of related management experience

Nice To Haves

Experience with Roadnet, Omnitracs and Samsara a plus
Prior experience working in a Produce Distribution Center.
Bachelor’s Degree in Transportation, Logistics or related subject preferred
Ability to influence clients and staff at all levels and “manage up” appropriately.
Flexibility and adaptability to change in work assignments and priorities.

Responsibilities

Assist with Delivery Truck Driver performance review process.
Identify inefficiency factors
Provide mentorship / training on proper deliveries & customer service
Work with the General Manager, Sales Department and interdepartmentally to manage supply chain logistics, including routing and truck utilization strategies to create greater efficiencies.
Handle internal challenges and elevated external client complaints and strive to find proactive ways to reduce them
Distribute the dispatch routing and all related information to the designated department representative in an accurate and timely manner
Performs other related duties as assigned by the CTO
Investigate customer complaints and resolve problems
Ensure that all orders are accurate and loaded onto the delivery trucks
Ensure compliance of DOT rules and regulations for hours of service, pre-post trip inspection, maintenance, and monitor delivery times against standards
Assure delivery appointments are made in a timely manner to meet customer requirements