BONUSES

Purestar Group•Las Vegas, NV

About The Position

Supports the customer service division and ensures order accuracy and coordinates the delivery of products to the customers of Brady Linen Services, LLC

Requirements

At least 1 year of expellant customer service skills
Must be able to read, write and speak English fluently
Forklift and pallet Jack certified
Flexible schedule including days/nights, weekends, and holidays
Knowledge of order management system (Linen Master)
Intermediate Microsoft Office skills including Outlook, Word, and Excel

Responsibilities

Assist Management in day-to-day operations regarding order management
Responsible for the coordination of delivery drivers to ensure timely delivery of orders
Manage Order Fillers and Drivers; issuing disciplines if needed
Inform mechanics of issues reported by drivers with trucks to coordinate repairs
Provide excellent customer service to our customers
Receive deliveries and ensure necessary party has packages
Answer phone and respond back to callers in a timely manner
Assist with order changes and ensure correct delivery of product
Assist with scheduling, pulling, loading, and unloading of product
Organizes, plans, and prioritizes work
Retrieve/reply to all emails as needed
Uses critical thinking skills an enhance the deliveries of product to customers
Assess the schedules of the drivers to optimize the route and meet customer and plant needs
Uses knowledge skills and abilities to quickly solve problems
Be detail oriented and able to meet strict deadlines
Coordinates with plant management to resolve customer’s issues and needs
All other duties assigned to meet company goals
Participate fully in company health and safety programs and comply with all company OSHA policies and procedures.
Follow all lawful employer safety and health rules.
Wear and / or use Personal Protective Equipment, when and how instructed.
Report hazardous conditions to management.
Report any job-related injury or illness to management and seek treatment promptly.
Other duties as requested.