Transportation Manager, Operations

Gate Gourmet • Denver, CO

404d • $80,000 - $90,000

About The Position

The Transportation Manager is responsible for overseeing operations related to in-flight catering services, ensuring that production standards meet customer requirements. This role involves coordinating services between the kitchen and drivers, managing labor forecasts, and maintaining high levels of quality and customer service. The manager will supervise lower-level managers and ensure compliance with safety procedures and company policies while fostering a productive work environment.

Requirements

• High School degree or GED; some college preferred.
• At least 5 years of supervisory/management experience in a high volume, manufacturing environment.
• Experience with scheduling and forecasting labor preferred.
• In-flight catering experience or experience in a high-volume food service industry is highly desirable.
• Strong and effective leadership skills with experience managing a staff of 20-30.
• Current or previous labor relations experience is a plus.
• Ability to handle multiple tasks without losing priority.
• Basic computer skills required.
• Strong organizational, analytical, communication, and leadership skills.
• Must have a valid Driver's License.
• Excellent verbal and written communication skills; bi-lingual a plus.

Nice To Haves

• Experience in a high-volume food service industry.
• Bi-lingual communication skills.

Responsibilities

• Coordinates services between the kitchen and drivers, controlling activities on the receiving dock.
• Creates assignments for team drivers and assignments to flights.
• Checks dock area to ensure employees have all required equipment and that trucks leave according to schedule.
• Creates labor forecasts and ensures teams are catering correct aircraft and flights.
• Ensures employees are in compliance with safety procedures.
• Assists teams with late flights and equipment changes.
• Maintains radio contact with superintendent, meal planner, and leads during operation.
• Supervises and supports lower-level managers/supervisors on daily operations.
• Conducts performance evaluations for employees, providing specific feedback on their management and leadership skills.
• Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks.
• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
• Monitors daily manpower planning and schedules employees.
• Responsible for employee retention and reducing employee turnover.
• Coaches, counsels, and prepares corrective actions for employees in compliance with applicable union agreements.
• Reviews and ensures employees in chain of command are in correct cost centers and job titles.
• Reviews and ensures union represented employees' pay rates are correct based on wage scales and seniority.

Benefits

• Competitive salary range of $80,000 - $90,000 per year.
• Full-time employment with potential for career growth.
• Opportunity to work in a dynamic and engaging environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 251-500 employees