Transportation Manager I

NFI IndustriesMoncure, NC
72d

About The Position

The Transportation Manager effectively manages the dedicated fleet operations and has full P&L responsibility. In addition, they will exceed customer expectations and develop additional business opportunities for NFI. The Transportation Manager is the person ultimately responsible for that operation.

Requirements

  • Bachelor's degree in Supply Chain, Business or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • High School Diploma or equivalent required
  • At least 5+ years' overall experience in supply chain
  • Experience with applications such as TMW and AS400 is preferred
  • Working knowledge of Microsoft Office applications
  • Working knowledge of transportation / mechanical equipment
  • Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
  • Excellent talent management skills
  • Excellent verbal, non-verbal, and written communication skills
  • Excellent customer service skills specifically with external clients
  • Excellent analytical and mathematical skills
  • Must be on-call for alarm system or problems during off work hours
  • Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer
  • Must be able to stand/walk for up to 10-12 hours
  • Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations

Responsibilities

  • Manages day-to-day operations of facilities and subordinate staff including supervisors, coordinators, clerks, spotters, and drivers
  • Accountable for interaction with the customer on an ongoing basis regarding customer reviews and continuous improvement
  • Develops and manages a comprehensive strategy for the project by shaping requirements, assessing deliverables and utilizing resources to help eliminate process problems
  • Plans long-term labor needs based on sales, forecasts and historical data
  • Develops a strategic plan to ensure the efficient and cost effective operation and utilization of the equipment and personnel
  • Oversees asset management, delivery/logistics, regulatory compliance, productivity improvement, planning and organization, problem solving, project management and communicating to top-level management
  • Oversees and ensures all customer pick-up and delivery requirements are meeting customer standards
  • Audits compliance of both internal and external SOP's
  • Ensures that equipment is utilized in the most efficient manner
  • Sources all avenues to grow revenue base with both dedicated and non-dedicated customers
  • Responsible for facility P&L and budget preparation
  • Responsible to ensure audits all billing activity for accuracy
  • Properly signs and authorizes all purchase order requisitions, vouchers and customer billing
  • Reports out on locations financial and operational performance
  • Conducts monthly review of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion
  • Conducts annual review of customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business Development
  • Communicates service issues, upcoming workload, and any other pertinent company information to appropriate personnel and customer
  • Ensures proper staffing and support hiring initiatives
  • Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule
  • Produces and effectively communicate department goals and individual performance goals that ensure the facility achieves operational success
  • Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
  • Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations
  • Visits other projects and participates in department or company meetings, as necessary
  • Provides feedback, coaching, guidance, and recognition to enhance other's skill development
  • Plays an active role in employee development and talent selection
  • Acts as a role model for the department in support of corporate purpose, vision, and values
  • Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases
  • Exhibits a commitment to self-development by staying current on information, tools, and systems
  • Interacts and lends support to the other NFI operations
  • Coordinates all alarm-monitoring systems, if applicable
  • Ensures the safe, clean and efficient operation of the work area to meet service standards
  • Actively supports and participates in all safety initiatives
  • Implements safety and sanitation schedules that ensure the site's compliance with corporate, DOT, OSHA, FDA, AIB or ASI standards
  • Performs safety observations to coach employees on safety procedures
  • Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements
  • Responsible for the management of equipment and coordinates the maintenance of equipment with local vendor and/or Fleet partners
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