Transportation Load Specialist

Systemair NA•Lenexa, KS

just now

About The Position

At Systemair, we have a passion for indoor air quality. We are constantly striving to provide ventilation solutions that improve health and productivity in an energy-efficient and sustainable manner. Innovation is in our DNA, and we continue to grow in terms of capabilities, product range, size, sales volume, and market share. We employ and empower people to take initiative and make decisions with the best interests of our customers and team at heart by achieving our goals to be an Employer, Brand, Investment, and Neighbor of Choice. Simply put, we prioritize, simplify, and trust, while committing to accountable behavior and personal responsibility at work and with our neighbors. The Transport Load Specialist will plan, coordinate, and oversee the shipping of goods from the point of packaging to the point of delivery. The Specialist is responsible for the timely and undamaged delivery of goods. They will monitor deliveries based on shipment agreements and comply with deadlines.

Requirements

Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations.
Adaptability - Adapt to changes in the work environment; manage competing demands; change the approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work, prepared and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
Inspire the trust of others; work with integrity and ethically; uphold organizational values.
Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions or seeking advice where appropriate.
Demonstrates persistence and overcomes obstacles, measures self against standard of excellence.
Prioritize and plan work activities; use time efficiently; set goals and objectives; organize tasks appropriately.
Strong communication and people skills, with the ability to resolve conflict and negotiate during objections.
High school diploma
Minimum 3 years in the transportation field preferred
Working knowledge of Microsoft Office; Microsoft Dynamics CRM experience preferred
Must be able to lift 20 pounds.
Must be able to bend and reach items at ground level and above the head.
Prolonged periods setting at a desk and working on a computer.
Must be able to wear PPE; to include, but not limited to, safety glasses, safety shoes, hearing protection, gloves, face shields.

Responsibilities

Arrange efficient delivery routes and dispatch drivers
Communicate with drivers for all loading/offloading capabilities.
Maintain and respond to complaints or feedback from clients and drivers, directing them to suitable parties if necessary.
Document driver concerns and driver policy violations, referring to a senior employee if necessary.
Communicate with in-house staff on completed deliveries.
Support, when needed, Transportation Specialist I and II on open items.
Manage and maintain shipment records on in process and completed deliveries.
Participate in weekly Professional and company Goals.
Perform other duties as assigned.
Calls Customer to verify shipments and any Accessorial needs.