Transportation Field Specialist
About The Position
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: This is a hands-on, customer-facing position providing wayfinding assistance and general transportation information while supporting interior campus lot operations for a high-volume corporate shuttle system serving 20,000 Boeing employees daily. Working primarily outdoors (~70% of time), specialists assist with crowd control, traffic flow, and customer service while supporting Transportation Field Supervisors and Customer Service Leads. The role operates within a 24/7 transportation network requiring adaptability and strong customer service skills.
Requirements
- 1+ years of customer service experience
- Drivers license
- Comfort working outdoors in various weather conditions for majority of shift
- Strong interpersonal and communication skills
- Ability to remain calm and professional in high-traffic, fast-paced environments
- Flexibility to work across different shifts as needed
- Physical ability to stand, walk, and direct traffic for extended periods
- Reliable attendance and punctuality for 24/7 operations
- This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Nice To Haves
- Experience in transportation, parking, or crowd management roles
- Background working in corporate campus or large facility environments
- Familiarity with safety and incident reporting procedures
- Bilingual communication abilities
Responsibilities
- Working with transportation leadership to maintain optimal service levels in the field
- Assisting with crowd control and directing traffic flow in interior campus parking areas
- Providing excellent customer service to Boeing employees and visitors using shuttle services
- Supporting Transportation Field Supervisors with daily operational tasks
- Reporting operational issues and safety concerns through proper channels
- Maintaining clean and organized service areas
- Communicating effectively with team members and other vendors on-site
- Adapting to varying shift demands and operational priorities
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
