Austin Tx - Transportation Field Safety Supervisor

WeDriveU•Killeen, TX

About The Position

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities. Job Description: The Safety Supervisor will report to the Operations Manager and is responsible for actively facilitate communications between the Client’s dispatchers, the dispatchers in our Operations Control Center at WeDriveU and the internal Operations Team to ensure the service is running at top notch.

Requirements

Ability to multitask and pay extreme attention to detail.
Self-motivated with the ability to prioritize and problem solve.
Knowledge of Microsoft Office Suite with intermediate to advanced excel skills.
Outstanding interpersonal and communication skills
Excellent customer service skills
Able to lift 25+ pounds, climb stairs, and be on your feet for an extended period.
Additional skills and physical demands may apply.
Minimum of 1+ years of experience in Operations Management.

Nice To Haves

Knowledge of DMV policies and procedures
Commercial driver’s license
Experience in public or private alternative transportation demand management (TDM)

Responsibilities

Work cross-functional with dispatch to resolve on-the-ground issues.
Be a liaison between management, dispatch, and drivers.
Support operations in problem solving.
Help drivers locate and troubleshoot vehicles.
Help drivers troubleshoot intermittent software issue.
Check-in new vehicles and prepare for service.
Check-out vehicles for retiring.
Support operations team by maintaining employee and vehicle documentation.
Distribute documentation to drivers and communicate information down the chain.
Monitor driver performance KPIs and report findings.
Communicate vehicle maintenance needs to Fleet.
Co-ordinate vehicle movements and usage
Maintain bus hardware and inventory.
Assist operations and fleet management with monthly and quarterly audits.
Provide training to drivers (as needed)
Support the of company policy and procedures and work with operations to enforce yard policy and procedures.
Support the Operations Manager as needed
Additional duties and responsibilities may apply.