Transportation Dispatcher -Contract

First Student • Charleston, SC

1d

About The Position

First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Dispatcher (6-Month Contract, with Potential Extension) At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. We are currently seeking a Dispatcher for a 6-month contract position, with the possibility of extension based on performance and business needs. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and providing guidance and support to drivers and monitors on the front line. At First Student, we are proud to offer: Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Competitive pay at $23.50 per hour

Requirements

• 3–5 years of relevant experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Computer literate
• Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

Nice To Haves

• Previous terminal operations, dispatch, or driver experience preferred

Responsibilities

• Oversee all routes and scheduling of buses
• Counsel and coach drivers and monitors
• Handle heavy phone and radio traffic
• Receive and report all scheduling and driver complaints to the Operations Supervisor/Contract Manager
• Serve as the primary communication liaison with major contracted customers
• Manage charter reservations, billing, or driver payroll as assigned
• Provide solutions to drop-off and pick-up problems
• Perform back-up driver duties or miscellaneous clerical duties as needed
• Complete assigned special projects
• Assist with supervision of day-to-day operations

Benefits

• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment
• Competitive pay at $23.50 per hour

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees