Transportation Dispatcher - FT

Thunder Valley Casino Resort • Lincoln, CA

226d

About The Position

The Transportation Dispatcher is responsible for dispatching limo and bus drivers to pick up and drop off Guests, UAIC Tribal Members, and Thunder Valley Executives. The Transportation Dispatcher will also assist in vehicle record keeping and tracking of limo usage. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Requirements

• High school education or equivalent preferred.
• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Computer proficiency is required.
• Ability to multi-task effectively without losing attention to detail.
• Ability to think critically and make quick decisions.
• Must be at least 21 years of age.
• Must have a valid CA driver's license.
• Must be able to obtain UAIC Tribal Gaming License.

Responsibilities

• Practice, support, and promote Thunder Valley Casino Resort's 'Winning Attitude' company-wide culture and demonstrate AAA Four Diamond service standards at all times.
• Answer all Guest and Team Member phone calls regarding Transportation.
• Coordinate transportation needs with other departments within Thunder Valley including, but not limited to, Player Development, Hotel, and Executive.
• Schedule routes and dispatch limo and bus drivers effectively and efficiently in accordance with established policies and procedures.
• Track and log limo usage and assist in billing when necessary.
• Assist Valet and Transportation Management with departmental paperwork and functions as needed.
• Coordinate partner hotel transportation in accordance with established policies and procedures.
• Communicate and coordinate with vendors to ensure vehicle fleet is washed and maintained.
• Assist in the tracking of vehicle maintenance, registration, and DOT regulations.
• Drive vehicles as needed for the purposes of transporting department Drivers and Guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED