Transportation Demand Management Coordinator

VPNE•Boston, MA

1d•Onsite

About The Position

The Transportation Demand Management (TDM) Coordinator is responsible for overseeing efforts to encourage safe, active transportation, and reduce single occupancy vehicle trips at Boston Medical Center (BMC) and Boston University Medical Campus (BUMC). This position includes marketing/promotion, outreach events, providing public-facing customer service for walk-in traffic, metrics tracking, and operations management, including coordinating maintenance of bicycle parking facilities. VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. They are the parking and transportation business partner to prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. VPNE promotes growth from within and instills company family values in an ever-expanding business. Their team members are energetic, friendly, and proactive in helping VPNE build its brand. The company is a recognized leader in the hospitality industry, looking for dedicated professionals who thrive in a fun, fast-paced, team-oriented environment and are interested in joining a community of spirited, driven, and diverse team members.

Requirements

High School education
Familiarity with Microsoft Office Suite and WordPress
Must be comfortable using or learning to use an angle grinder
Strong written and oral communication
Passion for marketing and assisting others
Self-starter

Nice To Haves

Associate’s Degree
Environmentalist attitude/mindset preferred

Responsibilities

Provide customer service to Boston Medical Center and Boston University Medical Campus staff/students through the Parking and Transportation Services Office located at 710 Albany Street.
Distribute Boston University Medical Campus MBTA passes.
Provide access to secure bike parking.
Manage the Boston University Shuttle (BUS) lost and found.
Answer commuting questions via phone and email.
Maintain online resources.
Provide transportation resources including bicycle helmets.
Manage bicycle parking facilities including bike cage access provision, facility maintenance, and removal of unauthorized/abandoned bicycles.
Coordinate with BU Asst. Dir. of TDM & Planning and BMC Asst. Manager of Parking & Administration to plan, promote (via print, email, and web) and deliver standalone TDM-focused events (bike maintenance clinics, carpool meetups, etc.).
Represent Parking & Transportation Services at larger events including wellness fairs, benefits fairs, Earth Day, and the Sustainability Festival.
Assist BU and BMC with data gathering for annual DEP Rideshare Reports.
Act as the primary liaison with A Better City to coordinate Transportation Management Association (TMA) services for Boston Medical Center and Boston University Medical Campus.
Assist daily with Parking Office tasks as outlined by General Manager.