Staples-posted 4 months ago
Full-time • Mid Level
Kent, WA
Merchant Wholesalers, Nondurable Goods

The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you'll be responsible for preparing and planning strategies to meet the operation's daily, weekly, and monthly goals. You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

  • Lead the team in ensuring timely and complete delivery of all orders.
  • Prepare and plan strategies to meet daily, weekly, and monthly operational goals.
  • Work closely with senior management to achieve operational excellence.
  • Make recommendations and improvements to department processes and procedures.
  • Participate in the hiring, training, and coaching of associates.
  • Use operational reports to evaluate department performance.
  • Ensure safe work practices and foster a safety culture.
  • High school diploma or GED.
  • 3+ years of transportation experience.
  • Valid drivers' license with a safe driving history.
  • Ability to pass a DOT physical and drug screen.
  • Must obtain a 6-month DOT medical card specific to the role.
  • Ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds.
  • Must be at least 21 years of age.
  • Ability to accurately calculate and plan headcount.
  • Ability to foster communication and teamwork among staff.
  • Understanding of transportation systems and processes.
  • Functional knowledge of coaching drivers through check rides.
  • Ability to adopt safety procedures quickly.
  • Commitment to lead by example and a growth mindset.
  • Demonstrated analytical thinking and problem-solving ability.
  • Basic English language skills (both verbal and written).
  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
  • Online and Retail Discounts.
  • Company Match 401(k).
  • Physical and Mental Health Wellness programs.
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