Transportation Coordinator (49706)

Quinault Community Health & Quinault Wellness Cent • Aberdeen, WA

16d • $19 - $28 • Onsite

About The Position

At Quinault Wellness Center, transportation is more than getting from Point A to Point B, it is about dignity, safety, and connection to care. We are seeking a dependable and organized Transportation Coordinator to coordinator patient transports scheduling, dispatching, vehicle coordination, and hand-on-driving support when needed. This role is ideal for someone who thrives in a fast-paced, service driven environment and values teamwork, accountability, and compassion. We are located on the beautiful Olympic Peninsula, surrounded by the great outdoors. Locally we have many city, county, state, and federal parks. We are surrounded by an extravagant number of outdoor activities including hiking, camping, hunting, fishing, ocean beaches, lakes, rivers, bird watching and much more. We offer our employees a wonderful benefits plan. All full-time employees are eligible for Medical, Prescription, Vision and Dental. If your plan is employee only, we will cover 100% of the premiums, you will also have the option to add dependents at an additional cost. We pay 100% of the premiums for our full-time employees for both short-term and long-term disability plans. We have a gracious employee leave program to include 14 holidays, paid annual leave and paid sick leave. We reimburse 100% of the costs of your licenses and certifications required for your position. As the Transportation Coordinator, you will play a vital role in ensuring patients arrive safely and on time for appointments and treatments at Quinault Wellness Center.

Requirements

• Must be 23 years of age or older.
• High School diploma or GED equivalent required.
• Proven intermediate experience with Microsoft Word and Microsoft Excel.
• No DUI convictions within the last fifteen (15) years.
• Must have complete drivers’ abstract history from Washington DOL with five (5) years of verifiable driving experience. Good driving record.
• All applicants must complete First Aid and CPR certification within the first year of hire.
• Knowledge of all traffic and highway safety rules and precautions to avoid accidents.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of people, data, and property.
• Knowledge and adherence to state (RCW, WAC) and federal confidentiality regulations (42 CFR part 2). Applicants must always conduct self ethically and professionally.
• Knowledge of HIPAA and PHI requirements.
• Knowledge of common office and administrative procedures.
• Skills in the operation of a personal computer and standard office programs and equipment.
• Ability to work in a cross-culture environment and understands the social and cultural context of the patients at the Quinault Wellness Center, understanding the role of trauma, historical, community, family, and personal experience in wellness and recovery.
• Ability to prioritize multiple tasks with frequent interruptions.
• Ability to provide excellent customer service.
• Ability to establish and maintain effective working relationships with patients, staff, and outside agencies.
• Must maintain a valid Washington State Driver’s License and must be insurable through our company.

Nice To Haves

• Recommended at least one-year work in medical/para transport, passenger transport, emergency vehicle operation, or relevant position i.e. military experience.
• Proven experience working phone station for scheduling appointments for other individuals

Responsibilities

• Schedules, answers, responds to patient inquiries and needs for transportation.
• Ensures communication between patients and Patient Transporters for daily updates.
• Tracks and manages all aspects of patient information needed for transportation purposes.
• Schedules and tracks vehicle maintenance. To include arranging for vehicles being out of service.
• Transports patients inside and outside of the facility to designated areas in a punctual and timely manner.
• Ensures that patient transportation is conducted with the utmost care and in full compliance with all traffic laws and regulations.
• Instructs passengers in requisite safety precautions and practices while riding in Quinault Wellness Center vehicles.
• Establishes and maintains communication with patients and coworkers to improve quality of service and customer satisfaction.
• Comforts patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity.
• Respects and protects patient confidence and hospital confidentiality by keeping all sensitive and patient information private.
• Follows all protocols and procedures to ensure safe delivery of patients, their possessions, supplies and laboratory specimens.
• Operates the Wheelchair lift in accordance with established safety procedures and protocols.
• Maintains discipline, reports all passenger behavior issues to management.
• Conducts mechanical condition inspections daily, such as checking vehicle fluid levels and verifying complete and accurate operational performance.
• Ensures that assigned vehicles meet regular maintenance schedules and keeps operational records.
• Immediately reports all delays and any accidents incurred.
• Performs other duties as assigned.
• Adheres to all QCH and QWC Policies.

Benefits

• All full-time employees are eligible for Medical, Prescription, Vision and Dental. If your plan is employee only, we will cover 100% of the premiums, you will also have the option to add dependents at an additional cost.
• We pay 100% of the premiums for our full-time employees for both short-term and long-term disability plans.
• We have a gracious employee leave program to include 14 holidays, paid annual leave and paid sick leave.
• We reimburse 100% of the costs of your licenses and certifications required for your position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED