Transportation Coordinator

Iron MountainJersey City, NJ
1d$64,200 - $80,300

About The Position

Iron Mountain is seeking an experienced Transportation Coordinator to join our team. In this critical role, you will be responsible for enabling an efficient, compliant, and well-supported day-to-day transportation operation. You will achieve this by providing support to the Transportation Supervisor and drivers through daily route planning, staffing, and training.

Requirements

  • 1-2 years of experience in transportation or driver operations.
  • Strong knowledge of driver operational procedures, acting as an expert-level resource to provide daily support and instruction to the driver team.
  • Proven ability in problem-solving routine issues related to routing, driver staffing, and common customer service challenges.
  • High school diploma or equivalent education.

Responsibilities

  • Lead the daily operational planning, including executing efficient route preparation, planning and monitoring to achieve high levels of service performance.
  • Collaborate with drivers, customer service, and management by providing essential phone support, resolving routine customer delivery issues, and covering vacant routes or absences as needed.
  • Ensure operational excellence and compliance by monitoring work flow, conducting check rides to train drivers on safety and security procedures, and executing daily metric reporting.

Benefits

  • Competitive compensation and benefits aligned with the experience.
  • 14 paid days off (7 paid holidays plus 2 weeks paid vacation) plus sick pay.
  • Flexible work options/alternative work options to support work–life balance.
  • Comprehensive health, wellness, and retirement plans, including full health and dental benefits starting on the first day of employment, and a 401(k) with Company Match.
  • Opportunities for continuous learning and professional growth through tuition reimbursement.
  • Company-Paid Uniforms, Safety Footwear, Masks, and Gloves.
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