Transportation Coordinator

Xcelente Trucking Logistics • Memphis, TN

17d • Onsite

About The Position

We are seeking a detail-oriented and proactive Transportation Coordinator to manage the day-to-day operations of our vanpool services . This individual will play a critical role in ensuring the smooth scheduling, routing, and communication between drivers, riders, and our internal team. The ideal candidate will bring experience in transportation logistics, strong problem-solving skills, and a passion for delivering top-notch service.

Requirements

• High school diploma or equivalent required; Associate’s or bachelor’s degree in Transportation, Logistics, Business, or related field preferred.
• Minimum 2–3 years of experience in transportation coordination, fleet operations, or logistics.
• Knowledge of vanpool programs, commuter services, or shared mobility operations is a plus.
• Proficient in Microsoft Office Suite and transportation/fleet management software.
• Strong organizational and communication skills (verbal and written).
• Ability to work independently, manage multiple priorities, and problem-solve in real-time.
• Valid driver’s license with a clean driving record; CDL is a plus but not required.

Nice To Haves

• Knowledge of vanpool programs, commuter services, or shared mobility operations is a plus.
• Valid driver’s license with a clean driving record; CDL is a plus but not required.

Responsibilities

• Coordinate daily vanpool schedules and routes , ensuring timely pickups and drop-offs.
• Monitor vehicle usage, driver assignments, and ridership trends to optimize efficiency.
• Serve as the main point of contact for vanpool drivers and riders, addressing questions, concerns, or emergencies.
• Recruit, onboard, and train new vanpool drivers in coordination with HR and safety protocols.
• Ensure compliance with company policies, DOT regulations, and local/state transportation laws.
• Manage trip data, reports, and maintenance schedules using transportation management software (TMS).
• Oversee vehicle inspections, service records, and preventative maintenance to ensure safety and reliability.
• Collaborate with the marketing team to promote vanpool programs and support ridership growth initiatives.
• Assist with incident reporting, investigation, and resolution in collaboration with management.

Benefits

• Competitive compensation and benefits package.
• Growing company with a strong mission to enhance transportation access.
• Supportive and collaborative work culture.
• Opportunities for professional growth and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED