Transportation Coordinator

Beacon Mobility•Decatur, IL

10d•$25 - $30•Onsite

About The Position

Transportation Coordinators (Dispatchers) are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules. Schedule is working onsite Monday - Friday. Pay is $25-$30/hour depending on experience and qualifications. Alltown Bus Service and DHT Transportation have been providing school transportation and specialized coach and charter services in Detroit and throughout Chicago and the surrounding suburbs for over 27 years. Alltown operates a fleet of over 600 buses across six locations, three of which are located on Chicago’s north, west, and south sides. The size and presence of Alltown and DHT in Detroit and across metro Chicago allows us to provide personal attention to our customers’ individual needs; our motto is “Service Is All We Have to Sell” and we take great pride in having earned the reputation of providing excellent customer service to all of our passengers and customers. Beacon Mobility is a family of transportation companies committed to serving the diverse needs of our customers. Experienced, compassionate, and dedicated, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple – MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 100 years of experience, Beacon Mobility operations can be found in 22 states, our 15,000 employees providing Paratransit, School Bus, Special Education, Non-Emergency Medical, and Alternative Student Transportation to special populations in more than 1,500 communities. By applying to a job posting at Beacon Mobility, candidates agree to receive SMS messages from Beacon Mobility regarding the job application, interview scheduling, and related updates. Message frequency may vary. Msg & data rates may apply.

Requirements

One (1) year of transportation experience.
High School diploma.
Strong organization, leadership, communication, and scheduling skills.
Ability to resolve issues quickly.
Proficiency in MS office systems.

Nice To Haves

Knowledge of DOT and Safety regulations preferred.

Responsibilities

Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
Relay information such as work orders or other messages to and from drivers and driving assistants.
Use telephones, two-way radios or text messages to contact employees.
Help employees be successful in completing their daily tasks.
Provide open communication with team members for transparency and mutual understanding.
Provide support to managers, dispatchers, drivers, attendants, and other employees.
Train employees on new programs as necessary.
Speak with supervisors or customers to resolve problems, requests for services or equipment.
Prepare daily work such as schedules.
Prepare work orders for crew or receive work orders from work crews.
Facilitate communications within company assigned territories.
Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
Attend meetings, conferences, and company events as necessary.
Perform other duties as assigned.