Transportation Coordinator - Adult Day Health Centers

Active Day • Elizabethtown, KY

164d • $21 - $22

About The Position

Active Day has an available opportunity for a Transportation Coordinator to join our team. Our mission is to provide the highest quality personalized care to seniors and adults with special needs through fun and engaging communities built upon compassion and trust. The Transportation Coordinator is responsible for training and mentoring our drivers, developing and assigning routes, ensuring fleet vehicles are in safe operating conditions, and maintaining related records and reports. This role requires a positive attitude and a commitment to enhancing the health and happiness of the people we serve.

Requirements

• High school degree or equivalent required.
• At least 21 years of age, and prior experience coaching, mentoring and motivating others, preferably in a transportation environment.
• Valid driver's license and state/vehicle-specific driver credentials.
• Working knowledge of Microsoft Office (Outlook, Word and Excel) and GPS/routing software.
• Strong communication and engaging interpersonal skills.
• Able to multi-task and manage competing priorities.
• Prior experience working with seniors and/or adults with special needs preferred.
• Able to work a flexible schedule.
• Able to push, pull, bend, turn, pivot, transfer and lift up to 50 pounds; able to routinely and repeatedly exit and enter the vehicle to assist members with on- and off-boarding.
• Able to pass required physical exams including Department of Transportation (DOT) exam.
• Successful results of background check, motor vehicle report, drug testing, and any other state-specific requirements.
• Knowledge of local geographic area preferred.

Nice To Haves

• Certifications such as CPR, First Aid, and Passenger Assisted Safety & Sensitivity (PASS) are required and will be facilitated as part of job training.

Responsibilities

• Conduct job training following standard operating procedures and ongoing coaching and mentorship; provide Center Director feedback relative to Drivers' performance.
• Develop efficient, scheduled routes and oversee safe transport of all members promptly.
• Drive assigned routes.
• Facilitate the exchange of recommendations and insight among Drivers to ensure best practices for accommodating members' unique needs during the transport process.
• Oversee fleet; ensure Drivers conduct daily vehicle inspections, follow prescribed maintenance and fueling schedule, confirm wheelchair lifts and tie-down equipment are operating correctly, and maintain the cleanliness of their vehicles.
• Respond to and resolve reports of mechanical or safety concerns, repairs, or service needs.
• Maintain vehicle information, including route, mileage, fuel, and service records; secure company property, including vehicles, phones, and fuel cards.
• Assist with licensing and registration of vehicles as needed.
• Communicate in a positive, courteous, and professional manner with members and their families, co-workers, referral agencies, and the community.
• Maintain current and working knowledge of state, federal, and regulatory laws & guidelines related to passenger transport.
• Comply with company policies & procedures, safety, and regulatory laws & standards, and effectively manage accident investigations and related reporting.
• Ensure proper submission of Medicaid billing claims for transportation trips, if applicable.
• Assist Center Director and home office transportation team in identifying and implementing operational efficiencies to enhance the member experience.
• Other duties and responsibilities as changed or assigned at any time.

Benefits

• Paid Time Off (PTO)
• Medical/Vision
• Dental
• 401(k)
• Working in a fun environment with great people

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED