3rd Shift (12 AM-8 AM) Transportation Clerk

I Supply Company•Fairborn, OH

14h•Onsite

About The Position

I Supply is a Food Distribution Center with an opening for a 3rd Shift Transportation Clerk. Benefits of Working for I Supply Weekly Pay Paid Orientation Paid Equipment Training Overtime Pay Medical, Dental, Vision (starts first month after 60 days have been completed.) 401k Company sponsored short term disability Paid holidays Vacation and PTO Essential Duties and Responsibilities: General office duties including filing. Answering telephone. Contacting customers with schedule changes or delays. Monitor drivers on route and check in with driver if there are any issues. Ensure routes are running on time. Handle driver complaints or concerns. Handle store/customer complaints or concerns. Confirm removed or added stops, list trailer issues, get updates on drivers running behind on route and update transportation via email. Contact stores/customers to give updates throughout routes and notify any changes, delays, or issues. Might be required to assist drivers with hotel issues (finding a hotel and receipt confirmation). Review all paperwork from return driver packet and submit to appropriate departments. Assign routes in forward thinking program. Assemble driver packets - all invoices, pay sheet, pre-trip, route survey, return sheet and any other necessary documents for each route. Update backhaul spreadsheet. Create route check for following day. Monitor all drivers are arriving according to dispatch times. Utilize driver pool to cover call-offs or open routes prior to assigning routes to the standby drivers. Other duties as assigned.

Requirements

Must be able to work independently.
Good computer skills including Excel and Word.
Must possess excellent customer service skills.
Good verbal and written skills.

Nice To Haves

Experience in the transportation industry preferred.

Responsibilities

General office duties including filing.
Answering telephone.
Contacting customers with schedule changes or delays.
Monitor drivers on route and check in with driver if there are any issues.
Ensure routes are running on time.
Handle driver complaints or concerns.
Handle store/customer complaints or concerns.
Confirm removed or added stops, list trailer issues, get updates on drivers running behind on route and update transportation via email.
Contact stores/customers to give updates throughout routes and notify any changes, delays, or issues.
Might be required to assist drivers with hotel issues (finding a hotel and receipt confirmation).
Review all paperwork from return driver packet and submit to appropriate departments.
Assign routes in forward thinking program.
Assemble driver packets - all invoices, pay sheet, pre-trip, route survey, return sheet and any other necessary documents for each route.
Update backhaul spreadsheet.
Create route check for following day.
Monitor all drivers are arriving according to dispatch times.
Utilize driver pool to cover call-offs or open routes prior to assigning routes to the standby drivers.
Other duties as assigned.