Transportation Backhaul Coordinator

Gleaners Food Bank Of I•Indianapolis, IN

13h

About The Position

Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response. Position Purpose of The Transportation Backhaul Coordinator: The Transportation Backhaul Coordinator has both operational and regulatory responsibilities and serves as the primary point of contact and subject matter expert for vehicle fleet operations at Gleaners. This role oversees compliance with local, state, and federal transportation regulations, including DOT and FMCSA standards, while upholding internal policies and procedures. The Transportation Backhaul Coordinator plays a vital role in ensuring the safe, compliant, and efficient operation of Gleaners’ fleet through routing, dispatch support, backhaul coordination, and transportation technology analysis. This is a highly data-driven role that leverages operational metrics to inform business decisions, improve fleet performance, and solve complex transportation challenges. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger.

Requirements

2+ years of experience in transportation, logistics, fleet operations, dispatch, or supply chain coordination.
Experience with DOT and FMCSA compliance requirements preferred.
Experience using routing systems, load boards, or fleet management platforms.
Experience working with operational data, reporting tools, and spreadsheets.
Experience coordinating drivers, vendors, and customers in a fast-paced environment.
Equivalent combination of education and experience may be considered.
Clean driving record /Must be insurable by company vehicle insurance provider.
Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
Excellent communication and relationship-building skills.
Ability to train and lead a group of individuals.
Ability to work with people of diverse backgrounds.
Proficiency in Microsoft Office (Outlook, Excel, Teams).
Strong organizational skills with the ability to effectively manage multiple priorities and adapt to change in a fast-paced, high-demand environment.
A commitment to full and visible participation as a hunger relief leader in the community.

Nice To Haves

Multi-Lingual preferred but not required.

Responsibilities

Identify, evaluate, and secure backhaul freight opportunities to maximize fleet utilization and reduce empty miles.
Partner with Transportation Load Planner to identify available drivers for backhaul operations.
Book spot market freight through DAT, Internet Truckstop, and other broker platforms, including completion of broker and carrier setup documentation.
Confirm order numbers, schedule appointments, and manage vendor systems.
Provide routing, dispatch, and load coordination support to ensure timely pickups and deliveries.
Learn and effectively use Gleaners’ routing software, load boards, GPS, and fleet management systems.
Analyze transportation technology data to identify operational improvements and efficiency opportunities.
Maintain accurate vehicle, driver, and load data across all transportation systems.
Serve as a subject matter expert for DOT and FMCSA regulations.
Collaborate with the Transportation Manager to ensure fleet compliance with all applicable regulatory requirements.
Maintain preventive maintenance records and ensure all required documentation is properly stored in fleet systems.
Support audits, inspections, and compliance reviews.
Track and analyze mileage, fuel usage, labor hours, deliveries, and performance metrics.
Maintain spreadsheets, reports, dashboards, and fleet databases for budgeting and operational analysis.
Provide ad hoc analysis and data storytelling to leadership as needed.
Manage fuel systems (credit cards and internal pumps) and ensure accurate reporting.
Record and maintain vehicle repair, fuel, mileage, and maintenance costs within fleet management systems.
Monitor vehicle utilization and lifecycle metrics.
Serve as a primary point of contact for internal departments, brokers, vendors, and drivers.
Monitor assigned email accounts daily and respond to internal and external inquiries in a timely manner.
Work cross-functionally to support safe, efficient transportation operations.
Participate in staff, departmental, and board or committee meetings as requested.
Perform other duties as assigned.

Benefits

14 paid holidays 3 Paid Sick Leave Days, Federal Holidays, 2 Volunteer Days & Birthday
Learning & Development Opportunities
Company paid vision, long-term disability, $50,000 life AD&D
Paid Life and Long-Term Disability Insurance
Maternal, parental & caregiver leave
On-site Gym
Wellness programs
403(b) Plan with up to 4% match
Monthly attendance bonus
Earn up to 10% incentive pay
Apparel allowance