Transportation Associate

Mass General Brigham • Boston, MA

22h • Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This shift is M-F 10:30am-7:30pm. Job Summary Responsible for the safe, efficient, and courteous transportation of patients within the hospital premises. Qualifications This role ensures that patients are transported to and from various departments in a manner that prioritizes their comfort and safety.

Requirements

• High School Diploma or Equivalent preferred NOT Required
• Can this role accept experience in lieu of a degree? YES
• Class D Passenger Vehicle Driver's License [State License] required
• Experience in a healthcare or customer service role 1-2 years preferred
• Ability to handle patients with care, demonstrating empathy and patience.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team and in a fast-paced environment.
• Basic knowledge of medical terminology and hospital procedures.
• Ability to lift and maneuver patients and equipment safely.

Responsibilities

• Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations.
• Assist patients with boarding and disembarking as needed, ensuring comfort and safety throughout the process.
• Interact with patients and their families in a compassionate and professional manner.
• Address patient concerns or needs promptly and respectfully.
• Communicate effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs.
• Report any changes in the patient's condition or concerns to the appropriate medical personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED