Transportation Associate, 2025-2026

St. Louis Public Schools•Saint Louis, MO

54d•Onsite

About The Position

The Transportation Associate performs duties required to assist in district transportation efforts. The Transportation Associate will also provide routine clerical support of limited complexity requiring the exercise of independent judgment in making decisions by the variety of established rules and regulations as designated by the Director of Transportation. This position requires competencies such as excellent customer service skills, the ability to answer high-volume calls, communicate efficiently with parents, school-based staff, vendors, and various departments with the ability to support a multi-functional team.

Requirements

Minimum of 1-2 years of job-related experience
High school education or equivalent plus additional specialized training in typing/word processing and business practices
High degree of skills in customer service including finding ways to actively help people
Conflict resolution skills
Ability to learn new skills quickly
Exert a level of professional and courteous behavior
Ability to proficiently utilize computer software, i.e., Microsoft Office Suite (Microsoft Outlook, Microsoft Word, PowerPoint, Excel, and MS Teams
Excellent oral and written communication skills
Ability to understand written sentences and paragraphs in work-related documents
Ability to handle confidential, sensitive information
Ability to demonstrate positive thinking skills in critical situations
Work effectively under pressure with changing work demands
Excellent organizational and time management skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to interpret instructions furnished in written or oral form
Must be able to exert up to 10 pounds of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, and pull or otherwise move objects, including the human body
Clarity of vision at 20 feet or more and 20 inches or less, bring objects into sharp focus and see up and down or to the right or left while fixed on a point
Must possess a valid driver's license
Must be physically able to operate a motor vehicle

Nice To Haves

Secretarial/Clerical experience in the school environment

Responsibilities

Answer a multi-line telephone system with the ability to answer questions, take messages, route calls to the appropriate department, and resolve customer concerns
Performs a full range of specialized administrative tasks and technical support functions in support of the daily business operations of the Transportation department, e.g. logging stop requests in bus routing application, and providing information to parents and schools using Versa Trans routing software, inks, and Synovia.
Keeps a communication log.
Type letters, memoranda, reports and forms, and invoices from rough draft, handwritten copy, verbal instructions, or established procedures using word processing software; may compose letters independently.
Must be able to answer a high volume of calls
Perform other office functions such as opening and distributing mail, making copies, sending and receiving emails, greeting and directing visitors
Provide administrative support to meetings, and secure dates and locations. Provide agendas and sign-in sheets for all participants
Takes notes/recollections, minutes, and transcribes from meetings and formal proceedings Composes correspondence and forms on routine department matters
Ensuring to maintain files and records manually and electronically to provide up-to-date reference trail, availability of information as needed, and ensuring confidentiality
Must be able to work an 8-hour shift or more
Opens and closes the transportation office
Perform other duties as assigned