Transportation Associate

Brigham and Women's Hospital•Boston, MA

57d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for the safe, efficient, and courteous transportation of patients within the hospital premises. This role ensures that patients are transported to and from various departments in a manner that prioritizes their comfort and safety.

Requirements

Ability to handle patients with care, demonstrating empathy and patience.
Strong communication and interpersonal skills.
Ability to work effectively in a team and in a fast-paced environment.
Basic knowledge of medical terminology and hospital procedures.
Ability to lift and maneuver patients and equipment safely.
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only required

Nice To Haves

High School Diploma or Equivalent preferred NOT Required
Experience in a healthcare or customer service role 1-2 years preferred

Responsibilities

Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations
Assist patients with boarding and disembarking as needed, ensuring comfort and safety throughout the process.
Interact with patients and their families in a compassionate and professional manner.
Address patient concerns or needs promptly and respectfully.
Communicate effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs.
Report any changes in the patient's condition or concerns to the appropriate medical personnel.

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