Transportation Analyst (Remote)

Poli ConectaNew Jersey, NJ
14hRemote

About The Position

We are hiring a Transportation Analyst to join a fast-growing international startup that delivers end-to-end operational solutions — from Finance to Logistics — supporting consumer brands across the US and EU markets. This role is ideal for professionals with a builder mindset, who enjoy solving complex logistics challenges, improving visibility, and ensuring excellent delivery experiences for B2B and DTC operations. About the Role As a Transportation Analyst, you will be responsible for managing last-mile delivery operations and acting as a key interface between clients and logistics partners. You will work in a dynamic, early-stage startup environment, contributing directly to operational excellence, scalability, and continuous improvement. This is a unique opportunity to build processes, collaborate closely with cross-functional teams, and grow alongside the business.

Requirements

  • Fluent English (spoken and written)
  • At least 2 years of experience in transportation, logistics, customer service, and/or supply chain
  • Strong organizational, communication, and problem-solving skills
  • High attention to detail and ability to manage multiple priorities
  • Proactive, collaborative, and adaptable professional profile
  • Interest in working with multiple clients and retailers across different countries

Responsibilities

  • Manage last-mile delivery operations for both B2B and DTC orders
  • Support clients with daily questions related to delivery performance and service levels
  • Identify gaps in communication and operational visibility, reporting insights to the team
  • Resolve client tickets within agreed SLAs
  • Analyze Power BI reports and other systems to respond to client inquiries
  • Interact with logistics partners, including warehouses, carriers, systems, and freight forwarders, to ensure accurate and timely solutions
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