Transport Operations Center Specialist ( Part-time, Overnight)

Penn Medicine • Lancaster, PA

115d

About The Position

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? The position is for a Transport Operations Center Specialist, which involves coordination of patient incoming and outgoing transfers and transports, outgoing discharges, and intra-departmental patient transfers between LGH entities, in collaboration with clinical departments across Penn Medicine Lancaster General Health (LGH).

Requirements

• H.S. Diploma/GED (Required)
• Experience with scheduling, experience with coordination activities, familiar with basic medical nomenclature, experience with multi-tasking, strong organizational skills, strong interpersonal skills, closed loop communication. (Preferred)
• Experience with pre hospital, transport coordination, preferred but not required, ancillary healthcare experience preferred but not required, knowledge of healthcare medical terminology. (Preferred)

Nice To Haves

• EMT (Preferred)
• Associate of Arts or Science (Preferred)
• Bachelor of Arts or Science (Preferred)

Responsibilities

• Receive Pre hospital emergency medical reports and share pertinent clinical information with emergency department clinical staff Emergency Department Charge Nurse.
• Receive Medical command calls and ensure timely connection with appropriate medical command provider.
• Coordinate outgoing patient transports ensuring efficiency, accuracy and with adherence to standard work.
• Communication to clinical areas upon EMS arrival for transports- Proactive approach to ensuring patient readiness prior to transports.
• Coordinates Helicopter landings at LGH.
• Updates established PA Medic with Hospital overcrowding and divert status alerts.
• Receives emergency clinical alert calls from LGH Suburban Outpatient Pavilion.
• Coordination center for intra Penn Medicine transfers in conjunction with the established Penn medicine transfer center.
• Coordinates EMS response call for Perinatal emergency code alerts.
• Coordinates and communicates with Duke Street and or Women's and Babies hospital supervisor as needed, IE informing of MCI events, Communicating about Divert and or Overcrowding status.
• Communication with local emergency responders if internal incident exceeds internal capabilities, collaboration with emergency management team at LGH and or with Incident command structure when activated - HICS Standards.
• Maintain Taxi Voucher utilization.

Benefits

• Comprehensive compensation and benefits program
• Prepaid tuition assistance programs

What This Job Offers

• Job Type: Part-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED