Transport Lab Associate
About The Position
Transport Lab Associate- We offer a competitive benefits package! We are an established company located in the heart of the diamond district in mid-town Manhattan that offers its employees a competitive benefits package and great educational and developmental opportunities. The Company: GIA is the world’s foremost authority in gemology. An independent, nonprofit organization, GIA protects the public trust in gems and jewelry by providing the education, research, and standards that consumers and the jewelry industry rely on to make informed purchase decisions. The Location: New York, New York Job Summary: Perform multiple and/ or complex pre/post grading production processes required to complete the production workflow.
Requirements
- Sound knowledge of MS Office (Excel, Word, PowerPoint)
- Sound knowledge and application of GIA proprietary systems (Spectrum, Searchlight, etc.)
- Sound knowledge of key GIA people and their roles in production functions
- Proficiency in functional department Standard Operating Procedures
- Proficiency in Lab production workflows
- Thorough understanding of GIA policies and procedures
- Solid problem-solving abilities: identify problems and fix or escalate as required; fact finding to determine the best approach to solve the problems; Apply basic analytical thinking to clarify issues and propose solutions with sound judgement and decision making abilities
- Strong communication skills: Proficiency in reading, writing and speaking clearly and ability to read and comprehend English (Spectrum, training in English); communicate professionally (communicate respectfully, listen, articulate/explain issues, use professional tone, know when to email vs call, etc.)
- Detail oriented / Ability to focus and complete tasks assigned in a timely manner
- Proficiency in using production and office equipment to perform the job assigned (tweezers, scales, stone-holder, microscope, etc.)
- Ability to multi-task, prioritize, and manage time effectively
- Interpersonal skills: create positive interactions with colleagues; actively communicate with others in a timely & professional manner; maintain good working relationship with others and peers with a team-oriented mind set
- Ability to share technical / functional knowledge with others to enhance productivity and collaboration
- High school diploma or general education degree (GED): or one to three months related experience and/or training or equivalent combination of education and experience
- 6 months experience as a level 2 or 1+ years related experience
Nice To Haves
- Diamond Essentials class preferred.
Responsibilities
- Receive shipments from clients and prepare stones for shipment/ delivery after service completion
- Perform item intake and item return procedures
- Perform client account registration, renewal and update processes if applicable
- Sort and/or expedite services as needed
- Generate customs paperwork for shipping
- Perform releasing duties for transport process
- Perform outweigh and box/pack stones in preparation for delivery to clients
Benefits
- GIA offers competitive salaries and exceptional benefits as well as training opportunities to employees all over the globe.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
