Transport Dispatcher - Nights

Dead River Company•Bangor, ME

12h•Onsite

About The Position

Transport Dispatcher - Nights assists with the scheduling of transport trucks and drivers to ensure the timely, safe and efficient delivery of petroleum products, throughout Northern New England in support of the Energy Division’s Brand Promise, Guarantees and Pledges and Co-worker Pledges and Guarantees.

Requirements

A minimum of one year of experience in a computerized dispatch or logistics environment.
Knowledge base of the Transportation Industry.
Familiarization of the Northern New England area.
Strong communication and interpersonal skills.
Team work orientated.
Planning, prioritizing and scheduling skills.
Organized, attention to detail and analytical skills.
Ability to work independently.
Commitment to good customer relations.
Ability to work in a fast-paced, always changing and challenging environment.
A high school diploma or GED is required.

Responsibilities

Schedules and dispatches drivers based on established guidelines during the course of the work week, with the goal of efficient and effective use of resources to achieve safe and timely delivery of petroleum products.
Effectively and efficiently utilizes all computerized dispatching and inventory systems.
Interacts professionally and demonstrates courteous behavior with customers and drivers on a daily basis via phone, electronic device, or in-person in regards to the planning scheduling, and delivery of products.
Monitors inventory levels for retail gasoline stations, LP facilities, and bulk storage facilities, requiring familiarity with all delivery locations, insight into consumption rates, and checking inventory levels at many sites using computerized monitoring systems.
Manages driver hours according to federal and state D.O.T. guidelines.
Manages incidents and unusual situations that occur including weather related issues, accidents, equipment failure, run outs, no-fit situations, etc.
Creates accurate, detailed customer orders from incoming phone calls, emails, faxes, etc.
Interacts and communicates with the Maintenance Department in regards to equipment being out-of-service, equipment movement to and from DRT locations to vendors for repairs, services, and inspections, and coordinating relocation of equipment to DRT locations.
Participates in “on call” schedule with other designated personnel, which requires being on a rotating schedule that covers nights, weekends, and vacations.
Performs other work-related duties as assigned.