Transport Aide

Bernalillo County • Albuquerque, NM

11d • $17 - $22

About The Position

The Transport Aide supports Bernalillo County services by safely transporting program participants between designated County facilities and community resource/service providers for assessments, appointments, and assistance. This role ensures the safety, dignity, and well-being of clients during transit, maintains clear communication with staff, and follows all County procedures for vehicle operation and client handling.

Requirements

• High School Diploma or GED.
• Must be at least 18 years old.
• Possess and maintain a valid New Mexico driver's license.

Nice To Haves

• One (1) year of work experience involving substance abuse, healthcare, social services, law enforcement, emergency management, corrections, or a related field.

Responsibilities

• Safely transport program participants between County facilities, shelters, clinics, service centers, and other community resource/service providers in accordance with County procedures.
• Pick up and return assigned vehicle to designated facility; perform routine inspections, fueling, cleaning, and reporting of maintenance needs.
• Assist clients in boarding and exiting vehicles while ensuring their comfort, dignity, and safety throughout transport.
• Provide customer service and advocacy on behalf of clients.
• Maintain communication with County staff and service providers to coordinate timely pick-ups and drop-offs.
• Support County personnel in crisis response by providing transportation during emergency placements or service transitions.
• Maintain accurate transportation logs, client records, and service documentation as required.
• Attend required departmental training, briefings, and meetings.
• May handle sensitive or confidential information regarding client status, locations, or needs, requiring strict confidentiality.

Benefits

• Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses.
• Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees