Transport Aide

Bernalillo County•Albuquerque, NM

3d•$17 - $22

About The Position

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Transport Aide supports Bernalillo County services by safely transporting program participants between designated County facilities and community resource/service providers for assessments, appointments, and assistance. This role ensures the safety, dignity, and well-being of clients during transit, maintains clear communication with staff, and follows all County procedures for vehicle operation and client handling. The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

Requirements

High School Diploma or GED.
Must be at least 18 years old.
Possess and maintain a valid New Mexico driver's license.

Nice To Haves

One (1) year of work experience involving substance abuse, healthcare, social services, law enforcement, emergency management, corrections, or a related field.

Responsibilities

Safely transport program participants between County facilities, shelters, clinics, service centers, and other community resource/service providers in accordance with County procedures.
Pick up and return assigned vehicle to designated facility; perform routine inspections, fueling, cleaning, and reporting of maintenance needs.
Assist clients in boarding and exiting vehicles while ensuring their comfort, dignity, and safety throughout transport.
Provide customer service and advocacy on behalf of clients.
Maintain communication with County staff and service providers to coordinate timely pick-ups and drop-offs.
Support County personnel in crisis response by providing transportation during emergency placements or service transitions.
Maintain accurate transportation logs, client records, and service documentation as required.
Attend required departmental training, briefings, and meetings.
May handle sensitive or confidential information regarding client status, locations, or needs, requiring strict confidentiality.