Transplant Program Navigator - Kidney

University of Mississippi Medical Center • Jackson, MS

15h • Onsite

About The Position

Support the RN Transplant Coordinators manage patient care and transplant processes. This role will perform all transplant process roles that do not require a RN license, allowing the RN Transplant Coordinators to focus on patient clinical care. Those roles include, but not limited to; communicating with patients regarding evaluation testing/procedures, organization testing/procedural calendars, interfacing with external departments to ensure testing/procedures are scheduled in the best possible manner for the patient, managing the office functions for the coordinator team including; faxes/emails/telephone, ensuring prior authorizations have been attained prior scheduling and other roles deemed necessary and appropriate. Excellent communicator to patients, RN Transplant Coordinators and providers.

Requirements

• Bachelor's degree in related field required.
• Ability to concentrate and pay close attention to detail.
• Ability to learn computer and application skills as applicable to role.
• Ability to interact with and work around people.
• Ability to make judgments in demanding situations.
• Ability to react to frequent changes in duties and volume of work.
• Ability to listen empathetically.
• Ability to logically organize details.
• Comfortable accepting responsibility for medium to large scale projects involving multiple resources and spanning many months from start to finish.
• Ability to manage multiple concurrent activities.

Nice To Haves

• Science, technology, engineering, or mathematics preferred.
• Healthcare experience in a high pace office setting preferred

Responsibilities

• Supports the mission of transplant patient care by ensuring a high attention to detail, willingness to learn medical terminology and concepts.
• Work closely with the medical and nursing teams to become an integral addition to the overall care of the transplant patient.
• Assists the transplant coordinator to monitor the progress and outcomes of transplant patient care throughout the care continuum.
• Facilitates the scheduling of studies or procedures for diagnostic purposes.
• Communicates in a timely manner with patients, patient families, multi-disciplinary team and medical personnel.
• Supports the transplant coordinator to ensure effective collaboration with all multi-disciplinary team members and disciplines that are involved in the care of the transplant patients.
• Completes necessary documentation according to regulatory requirements, including but not limited to: Centers for Medicare and Medicaid (CMS), United Network for Organ Sharing (UNOS) or National Marrow Donor Program (NMDP) and/or Center for International Bone Marrow Transplant Registry (CIBMTR).
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees