Transplant Liaison (Clinical Transformation)

DaVita Kidney Care

1d • $21 - $28 • Hybrid

About The Position

The Transplant Liaison plays a vital role in guiding End-Stage Kidney Disease (ESKD), and waitlisted patients through the transplant process. Acting as a key advocate, the Transplant Liaison ensures seamless support from referral to transplant completion, working closely with the market Transplant Provider partners, patients, care partners, and healthcare teams to facilitate access to transplantation. Serving as a bridge between healthcare providers, transplant centers, and the Integrated Kidney Care (IKC) team, the TCC supports transplant evaluations, optimizes wait listing processes, and promotes living donor awareness. By addressing barriers to transplant, the TCC helps mitigate delays and drives optimization of the transplant process. Supported by the IKC team, the Transplant Liaison collaborates with nephrologists, dialysis providers, transplant teams, and community organizations to enhance patient education, streamline care coordination, and improve transplant outcomes. This team-based approach aims to expand access to transplantation for CKD and ESKD patients, improve wait listing rates, and ultimately drive better transplant outcomes. NOTE: Expected to regularly travel to meet with patients in NJ and PA 2 days per week, working the remaining days from home.

Requirements

• Medical Assistant (MA) or Care Coordination experience required.
• Minimum of 3+ years of experience in transplant coordination, nephrology, or dialysis
• Experience working with ESKD, and transplant patients in a clinical or case management setting.
• Knowledge of transplant evaluations, wait listing processes, and living donor programs.
• Familiarity with Integrated Kidney Care (IKC) and Transplant Process
• Strong patient advocacy and care coordination skills.
• Ability to navigate healthcare systems, transplant centers, and community resources.
• Excellent communication and collaboration with interdisciplinary teams.
• Strong problem-solving and critical thinking skills to address transplant barriers.
• Experience with electronic health records (EHRs) and data tracking for patient management.
• Ability to work cross functional with all teams

Nice To Haves

• Bachelor’s degree in Health Care Administration or Biology - Highly Preferred

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level