Transplant Clinic Assistant

Methodist Le Bonheur Healthcare • Indianapolis, IN

7d

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. The Transplant Clinic Assistant is responsible for performing a multi-skilled role which combines both out-patient administrative and transplant clinical care services in the following areas: patient check-in and check-out, patient scheduling, securing treatment pre-certification authorization from insurance providers, arranging patient prescription refill authorizations, responding to patient phone calls and providing patient care. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Transplant Clinic Assistant is responsible for performing a multi-skilled role which combines both out-patient administrative and transplant clinical care services in the following areas: patient check-in and check-out, patient scheduling, securing treatment pre-certification authorization from insurance providers, arranging patient prescription refill authorizations, responding to patient phone calls and providing patient care. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

• High School Diploma or Equivalent
• Technical Degree or Diploma Emerg Medical Tech (EMT)
• Technical Degree or Diploma Medical Assistant
• Technical Degree or Diploma Phlebotomy
• CMA
• EMT
• Phlebotomy
• 1-3 years Transplant services
• Knowledge of insurance authorization procedures.
• Ability to use clinic applications for scheduling and registration.
• Ability to read and follow written instructions, policies and procedures as would be acquired through completion of high school.
• Knowledge of basic computer functions and operations.
• Previous keyboard experience or computer education preferred.
• Knowledge of basic medical terminology as would be acquired through specialized vocational training or six months experience in a patient care clerical job preferred.
• Ability to communicate verbally and in writing with others.
• Knowledge of telephone etiquette.
• Ability to perform basic arithmetic calculations (i.e., add, subtract, multiply, and divide) as might be acquired through completion of high school.

Responsibilities

• Processes admissions, discharges, and transfers and other pertinent information in the computer system in an accurate and timely manner.
• Schedules tests and procedures accurately and in a timely manner.
• Retrieves lab results and other appropriate patient data.
• Provides clerical support to the Pre Transplant Coordinator, Social Worker, and Transplant Financial Specialist.
• Triage of all incoming phone calls to the Transplant Department.
• Assists with patient check-in and check-out.
• Serves as the department receptionist.
• Assists and/or provides patients with personal care, activities of daily living and other basic needs under the direct supervision of the Registered Nurse.
• Performs other job functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees