Transitional Programs Community Health Worker - I (on-call)

Northwest Human Services, Inc. • Salem, OR

4d • Onsite

About The Position

Northwest Human Services (NWHS) is hiring an on-call Transitional Programs Community Health Worker to support the HOAP, HOST, and Outreach programs.
As a Community Health Worker, you’ll be a trusted frontline advocate connecting individuals to essential health and social services. You will support clients with compassion, cultural awareness, and trauma‑informed approaches—helping them navigate challenges and access resources that promote safety, stability, and well‑being.
This position plays a key role in linking clients with medical care, behavioral health services, housing support, basic needs resources, and more. You’ll work closely with multidisciplinary teams, community partners, and vulnerable populations out in the field and within our program centers.

Requirements

• Associate degree in Public Health, Behavioral Sciences, Social Services, or related field.
• At least 1 year of work, volunteer, or lived experience in a human service setting.
• Excellent communication, computer, and problem‑solving skills.
• Ability to work independently, manage priorities, and maintain confidentiality (HIPAA).
• First Aid/CPR/AED certification or ability to obtain within 90 days of hire.
• Valid Oregon Driver’s License with a driving record that permits coverage under the agency’s corporate auto liability policy, and personal automobile insurance preferred.

Responsibilities

• Build trust and rapport with clients using culturally responsive, trauma-informed, and non-judgmental communication
• Support clients in navigating healthcare, housing, benefits, food assistance, recovery services, and other community resources
• Provide outreach services to individuals experiencing homelessness, including field engagement, resource connection, and documentation support
• Collaborate as an active member of an interdisciplinary care team, including responding to warm handoffs and coordinating care
• Document screenings, referrals, and interventions accurately and timely in the electronic health record (NextGen)
• Assist clients in building support networks, improving health literacy, and advocating for their own care

Benefits

• Healthcare insurance plans: Medical, Dental, Vision
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending Account
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
• 7 ½ Paid Holidays a year + 2 paid floating holidays for full-time positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree