Transitional Housing Rapid Re-Housing Case Ma

SAN ANTONIO METROPOLITAN MINISTRY Inc • San Antonio, TX

92d • $43,000 - $46,000

About The Position

The Transitional Housing/Rapid Re-Housing (TH/RRH) Case Manager is an experienced social service provider who assists families who are actively or were recently fleeing domestic violence. The families may live at the SAMM Transitional Living & Learning Center (TLLC) and will soon move into permanent housing. The TH/RRH Case Manager works collaboratively with families to develop goals and objectives to help them obtain and remain in permanent housing, increase their skills and/or income, learn domestic violence prevention skills, and help them achieve greater self-determination. The Case Manager provides information and referrals to community resources and other organizations relevant to the resident’s service plan and goals.

Requirements

• Bachelor’s Degree from a 4-year college or university, preferably in social work, or in another behavioral science
• At least 2 years’ case management experience, preferably with clients experiencing homelessness, or with other highly vulnerable populations
• Strong written and verbal communication skills
• Ability to maintain current and complete case documentation
• Valid Texas Driver’s License, a reliable motor vehicle, and liability insurance
• High level of energy, creativity and flexibility

Nice To Haves

• Experience working with survivors of domestic violence preferred
• Bilingual (English/Spanish) is preferred

Responsibilities

• Provide case management services that facilitate client self-sufficiency, housing goals, and life-skills education
• Ability to build positive and trusting relationships with diverse populations, particularly participants who have experienced trauma, domestic violence, homelessness, physical and/or mental health disabilities, and substance use challenges
• Attend training for, and utilize evidence-based practices in service delivery, such as Trauma Informed Care, Motivational Interviewing, Harm Reduction, Housing First, and Person-Centered Planning
• Attend Home Visit Safety Training, and utilize the safety practices in daily work
• Work with clients who are living in the TLLC (TH), as they prepare to live in a RRH rental unit in the community
• Continue working with clients who have moved into RRH rental units in the community by conducting home-visits
• Offer guidance to clients through their housing search, lease application, and moving process
• Conduct BioPsychoSocial Assessments and collaboratively assist residents in the development of Individual Service Plans; to include goals for housing stability, increased skills and/or income, and personal self-enrichment
• Actively involve residents in the design and delivery of supportive services
• Refer participants to necessary services and coordinate with other providers to help participants to access services and achieve goals set in the Individual Service Plan
• Provide education on domestic violence prevention and complete Safety Plans with survivors of domestic violence
• Maintain on-going case load of 22-26 families participating in the program by meeting with each participant on a weekly, biweekly or monthly basis (determined collaboratively with the Program Manager)
• Encourage Residents to attend psychoeducational groups that focus on the life-skills necessary for healthy relationships, long-term financial empowerment, overall health, and housing stability
• Identify barriers, problem-solve, and work with clients to find solutions to those barriers pertaining to their goal achievement
• Work in collaboration with other professionals, agency staff, and volunteers, to include property managers and other housing service providers across the community
• Attend weekly Staffing Meetings to review resident progress, problem-solve, and plan services
• Maintain necessary documentation, reports, and statistics on internal databases as well as in the Homeless Management Information System (HMIS) database
• Must be available to assist with the facilitation of some occasional evening and weekend events at the TLLC facility
• Other duties as assigned

Benefits

• Salary range of $43-46K
• Flexible working hours with some evening and weekend requirements
• Opportunity to work in a supportive environment focused on social services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees