Transition Facilitator

Coordinated Care Services, Inc. (CCSI)•Syracuse, NY

About The Position

CCSI is contracted by Onondaga County Department of Children & Family Services (OC CFS) to provide program management services, including specialized staffing. The Transition Facilitator is assigned to work on behalf of CCSI’s customer and will provide program management services, including specialized staffing. CCSI provides staffing for the OnCare Transition Age Youth Project, a System of Care for Onondaga County that transforms the way mental health, educational and other supportive services are delivered to support the healthy transition of high-risk youth into adulthood. This position provides direct services to transition age youth (ages 16-21) with serious mental health challenges to support success in home, school, and community settings. Transition Facilitators will engage youth to address relevant transition domains such as behavioral health, educational, employment and career, and living situation. Transition Facilitators will provide services through the credible messenger approach and Transition to Independence process framework, which focus on relationship building, person-centered planning, and a focus on the youth’s future.

Requirements

Communicating effectively
Building collaborative relationships
Valuing diversity and fostering an inclusive environment
Striving for self-development and taking initiative to be resourceful
Problem-solving both independently and with others
Self-directed, organized and efficient and effective in problem solving
Basic computer skills; including competence in Microsoft Office
Basic knowledge of community resources
Ability to deliver services through Credible Messenger framework
Ability to work independently and as a team member, offering support and assistance to other members of the team
Recognizes and values diversity within the work environment.
Culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services
Respects the confidential nature of certain information exposed to in the course of work performance
Associate’s degree in Human Services or other related field or equivalent education and work experience (see CCSI's equivalency chart )
2 years providing services to youth of transition age

Nice To Haves

Lived experience navigating the children’s mental health, juvenile justice, or foster care system preferred, but not required
Prior experience providing care coordination services preferred, but not required

Responsibilities

Meet with identified family/ youth to determine service needs and existing family/ youth supports. Meetings may occur in the home or at a location of the youth/ family’s choosing.
Assist families and youth with the development of a plan to address their prioritized needs; secure their buy-in to the plan
Ensure connection to appropriate identified mental health and other supportive resources
Help families and youth establish creative community connections and assist them in identifying and developing natural supports;
Help to convene and co-facilitate family team meetings with identified service providers and natural supports to ensure progress toward achieving goals
Input and maintain records of all case activity in designated database within established timeframes; maintain hard copy records, statistics, or other as directed.
Serves as a credible messenger and partners with youth, young adults and families where appropriate to complete assessment process, explore natural supports, support registration into an educational program, assist with problem solving, and identify solutions
Educate youth, young adults and families where appropriate on mental health resources and other supportive services and community resources available and complete associated referrals to services
Prescriptively use personal experience as an engagement tool
Deliver service in a manner that is strengths based, family driven, trauma informed and culturally responsive
Model System of Care principles and practices in interactions with family, youth and other stakeholders
Perform other responsibilities as assigned