Transition Coordinator

FORTUNE SOCIETY INC • New York, NY

128d • $27 - $30

About The Position

The Transition Coordinator (TC) will be responsible for supporting recently incarcerated individuals with their transition to the community from Rikers Island and NYS correctional facilities. The TC will manage a caseload, support with evaluating clients’ needs, and make necessary internal and external referrals for needed wrap around supports. The TC will also engage with the participants’ support systems and/or other providers to assist with ensuring a successful transition back into the community. The TC is responsible for conducting weekly visits to Rikers Island to meet with and complete transition plans with incarcerated individuals and provide program information sessions about re-entry services.

Requirements

• High School Diploma/GED certification, required.
• Some college, preferred or the equivalent in professional experience (including participant facing work).
• Experience working with individuals with legal system involvement, preferred.
• Experience with documentation, record keeping and data entry, required.
• Motivational Interviewing and Interpersonal (Written and Oral) skills, strongly preferred.
• Adequate computer software skills including use of Windows 10, Microsoft Suite (Outlook, Word, Excel, SharePoint, OneDrive), required.
• Ability to be flexible; days/hours are subject to change in accordance with program needs.
• Must be highly motivated, willing to take initiative and work in a fast-paced environment with varying demands.
• Have strong time management and organization skills; attention to detail.
• Ability to obtain and maintain clearance from the Department of Corrections and work within the constraints of facility guidelines.
• Ability to secure NYC DOC volunteer services clearance.
• Bilingual in Spanish/English a plus.

Responsibilities

• Conduct transition plans with individuals currently incarcerated at Rikers Island and complete service plans with participants once they return to the community.
• Have a weekly presence on Rikers Island, at least twice per week, and assist with program informational sessions as needed.
• Provide referrals to necessary supportive services, internally and externally, providing ongoing, regular follow up with both participants and providers.
• Manage a caseload of up to 75 individuals, conduct consistent case management sessions and outreach by phone/text/email.
• Maintain proper documentation of participant case files and complete case notes in a timely manner.
• Prepare success story summaries of participants on your caseload as needed.
• Support and encourage the professional and personal development of the participants with the use of motivational interviewing skills when conducting case management interactions, in person and virtually.
• Establish standards that will ensure appropriate boundaries and behaviors.
• Issue incentives and maintain proper physical and electronic documentation of distribution.
• Ensure all participant data is entered within 24 hours of interaction with participant and regularly conduct review of your own work to ensure for accuracy of entries.
• Research and establish connections with external resources for participants, as needed, and support with maintaining contacts and document all referral interactions.
• Attend and assist with community events to promote and encourage engagement for participants and individuals interested in enrolling in program services.
• Maintain and monitor confidentiality of participant files.
• Additional responsibilities as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees