O4 - Transit System Based Outreach Specialist - Transit - Sunday-Thursday 10:30pm-7am

Bowery Residents' Committee • New York, NY

1d

About The Position

Responsible for providing direct outreach, vulnerability screening, escort, and
referral services for all homeless individuals encountered in the field during
their shift. Also responsible for recording and maintaining accurate statistical
data on all individuals approached and referred as well as case-record
management of clients receiving longer-term services. Recognize the signs and
symptoms of mental health and substance abuse issues and gain a working
knowledge of all available services.

In addition, Transit System Based Outreach Specialists will spend the majority
of outreach to homeless individuals at end of the line stations with a high
level of collaborative joint outreach operations with various external agencies.
Related Duties as assigned.

Jointly funded by the Department of Homeless Services and the Metropolitan
Transportation Authority, BRC's Transit Homeless Outreach staff members operate
throughout the transit system 24 hours a day. Through this program, which BRC
has operated since 2005, BRC provides outreach and case management services to
humanely assist homeless individuals to permanently relocate from MTA
properties. Due to a recent expansion, BRC has many new outreach positions
available. The program serves the New York City metropolitan area, including the
boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit
Homeless Outreach are engaged and assessed with the goal of connecting them with
housing and essential services.

Requirements

• Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree.
• Will also consider current BRC employees in Community Technician, Program Aide, and other comparable positions with a minimum of 6 months of continuous employment.
• Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations.
• Valid state driver's license required.
• Good writing skills to provide an adequate written description of client interactions.
• Basic computer literacy required.
• Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.
• First Aid/CPR certification or the ability to pass test to acquire these credentials required.

Nice To Haves

• Ability to speak Spanish desirable.

Responsibilities

• Providing direct outreach to homeless individuals
• Performing vulnerability screening
• Escorting and referring homeless individuals to services
• Recording and maintaining accurate statistical data
• Case-record management of clients receiving longer-term services
• Collaborating with external agencies
• Recognizing signs and symptoms of mental health and substance abuse issues

Benefits

• Employees are eligible for health insurance and paid sick time benefits immediately upon starting work.
• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
• A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees