About The Position

The Transit Operator independently performs transportation services by operating agency buses throughout Oswego County and surrounding areas. This position is responsible for developing a daily driving route based on a preliminary pick-up schedule and managing frequent routing and schedule adjustments throughout the day. The Transit Operator primarily transports consumers with a variety of physical, medical, and psychological needs to medical and behavioral health appointments. On occasion, the driver also transports members of the general public through a shared-ride system.

Requirements

  • Demonstrates tact, courtesy, and professionalism with staff and the public
  • Ability to remain calm and effective in chaotic or stressful situations
  • Meets all requirements of the Driving Safety Policy and DMV Article 19-A
  • Thorough knowledge of roadways in Oswego and adjacent counties
  • Ability to operate all vehicles in the transportation fleet, including wheelchair lifts
  • Maintains professional grooming, uniform appearance, and demeanor
  • Must attain and maintain a CDL Class B with air brake and passenger endorsement
  • Meets all physical and mental health standards under 19-A regulations
  • Ability to frequently push/pull wheelchairs and assist passengers weighing 150+ lbs
  • Physical capability to assist passengers up/down stairs and in/out of vehicles
  • Sound judgment to assess situations and seek assistance when appropriate
  • Flexibility to work shifts of 10+ hours with variable start and end times
  • Ability to read maps, use radio procedures, and apply “10 codes”
  • Basic reading, writing, and arithmetic skills
  • Maintains CPR certification and attends required training
  • Completes annual Bloodborne Pathogen, Diversity, Emergency Preparedness training
  • Completes defensive driving training every three years
  • Successfully meets Drug & Alcohol testing and fingerprinting requirements
  • High School Diploma or equivalent
  • Ability to obtain a CDL, Class B, license with air brake and passenger endorsement
  • A minimum of one year’s experience transporting passengers
  • Must meet USDOT drug testing requirements

Responsibilities

  • Safely transports passengers in all road, traffic, and weather conditions
  • Develops a new route daily based on demand service schedules and client needs
  • Adjusts routes and schedules throughout the workday in coordination with dispatch
  • Loads and secures passengers, including those using wheelchairs and mobility devices
  • Determines safe and appropriate bus placement for all pick-ups and drop-offs
  • Interacts professionally with healthcare staff at medical and behavioral health facilities
  • Assists consumers with complex physical and psychological needs
  • Monitors consumer conditions and responds appropriately to changes or emergencies
  • Ensures safe operation of the bus and follows emergency and safety procedures
  • Performs required pre-trip and post-trip vehicle inspections and documentation
  • Reports maintenance or safety issues promptly
  • Collects fares, tickets, tokens, or passes as applicable
  • Uses proper radio procedures and “10 codes” professionally
  • Administers First Aid and follows universal precautions for bloodborne pathogens
  • Assists passengers with groceries, packages, and personal belongings
  • Provides guidance to a bus aide when assigned
  • Adheres to all agency policies, schedules, and procedures

Benefits

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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