Transit Manager

City of High Point•High Point, NC

22h

About The Position

The Transit Manager leads efforts to plan, direct, manage and oversee the activities and operations of the High Point Transit System (HPTS) including transit planning and transit operations; coordinate assigned activities with other City departments and outside agencies; and provide highly responsible and complex administrative support to the Transportation Department Director. This position will play a crucial role in ensuring that our service runs smoothly, safely, and efficiently. Responsibilities include oversight of the City's public fixed-route and paratransit operations, managing regional Federal Transit Administration grants, and ensuring high-quality public transit services for the community. Other responsibilities include federal, state, and local regulations (including ADA) compliance, and support continuous improvement in scheduling, routing, and customer experience. Supervision is exercised over all transit staff.

Requirements

A bachelor’s degree from an accredited college or university with major course work in Transportation Management, Business Administration, Public Administration, Transportation Engineering, Urban Planning or a related field.
Eight (8) years of experience with a bachelor’s degree
Five (5) years of experience with a master’s degree
Three (3) years of supervisory experience in addition to the education requirement
Comprehensive knowledge of Federal and State procurement laws and practices, funding regulations
Comprehensive knowledge of the principles, practices, methods, and equipment associated with public transit planning, operations and administration
A general knowledge of advanced technology systems
Proficient in Microsoft office suite (MS Word, Excel, and Outlook are used daily).
Ability to establish and maintain effective working relationships with other City staff, elected officials, other public agency officials, representatives, and employees, and the public
Ability to communicate technical ideas effectively, orally and in writing; ability to prepare and present reports.
Ability to work flexible hours, including occasional evenings or weekends
State of North Carolina CDL license with passenger endorsement (or ability to obtain within ninety (90) days)
Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens, and applicants.
Visual Abilities – the ability to perceive via eyesight is required for this position: Acuity, far – clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle, or addressing an audience. Acuity, near – clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand. Depth perception – Three-dimensional vision and the ability to judge distance and space relationships. Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area. Accommodation – Must be able to adjust the eye lens to glance quickly.
Physical Strength – degree of physical demands typically associated with this position include: Light Work Exerting up to 20 pounds of force occasionally; and/or Exerting up to 10 pounds of force frequently; and A negligible amount of force constantly to handle or move materials related to the position.
Reasoning: Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend, and respond to a variety of situations in a timely fashion and exercise good judgment.
Mathematics Ability: Using arithmetic and/or Statistics: Ability to direct and oversee the use of arithmetic and/or statistics in the preparation of a variety of tests and reports.
Language Ability: The ability to speak, read and write the English Language are required for this position.

Responsibilities

Manage the overall planning and development of transit services to maximize the efficiency and responsiveness of public transit service for the City of High Point.
Evaluate system performance, develop service options, and provide oversight of the creation of schedules, run cuts, and work packages utilizing industry best practices.
Oversee and approve route changes and scheduling;
Oversee fleet care and maintenance;
Monitor fleet and equipment replacement and acquisition program.
Oversee the preparation of vehicle and equipment specifications and procurements.
Oversee personnel administration of the division;
Oversee the interviewing, hiring, and training of new employees, oversee the supervision, evaluation, and promotion of transit staff;
Oversee disciplinary counseling, suspensions, demotions, and terminations;
Develop and oversee capital improvement programs for transit facilities;
Prepare agreements and resolutions pertaining to transit operations;
Oversee the design and implementation of market surveys, marketing campaigns, and promotional programs;
Prepare transit operating and capital budgets and monitors expenditures;
Promote and participates in regional transit activities; coordinates services and programs with other carriers and agencies;
Oversee the preparation of various reports, memoranda, correspondence, etc., necessary to document activities and actions adequately;
Attend meetings as required with transit customers, citizens, business owners, NCDOT and FTA staff, the City Manager and other City staff, and the City Council;
Serve as a liaison with Local, State, and Federal agencies on matters related to the transit system.
Monitor legislative and regulatory issues to ensure agency compliance with applicable laws and regulations and disseminates information to appropriate individuals regarding matters of interest to the City.
Ensure operational practices, programs, and policies comply with Federal and State laws pertaining to civil rights, people with disabilities, workplace health and safety, and equal opportunity;
Ensure all work is performed in accordance with OSHA and City Safety Standards and Policies.