Transit Management Analyst Series

Metropolitan Transportation Authority

2d

About The Position

Reporting to the Senior Director, DOS Operations Support & Safety, the selected candidate will provide crucial analytical support, translating quantitative and qualitative data into clear, actionable insights. The responsibilities will include, but are not limited to gathering, interpreting, analyzing and evaluating performance data, developing recommendations, and summarizing key findings. Preparing weekly and monthly performance reports utilizing various key performance indicators (KPIs) and creating presentations and analysis with charts and graphs. Building and maintaining SharePoint, Power BI Apps, dashboards and various forms. Have strong analytical skills and interpersonal skills to effectively collaborate with senior management, staff, and MTA affiliates. Additionally, the candidate will contribute to special projects and various requests as needed.

Requirements

• Requires data analysis and problem-solving skills, with the ability to identify issues, exercise sound judgment, and recommend effective solutions.
• Proficient with Microsoft Office Suite (Excel - pivot tables & V-Lookup's, Word, PowerPoint) and have experience with SharePoint, Power BI, Forms, Applications, and Dashboards.
• Knowledge of Enterprise Asset Management (EAM) systems is also required, along with strong computer skills for both mainframe and PC environments.
• Highly organized and detail-oriented, with a proven ability to manage multiple tasks simultaneously and efficiently. You can work independently and effectively prioritize your workload.
• Excellent written, verbal and interpersonal skills.
• Possess good communication, customer service, and human relations skills.
• Demonstrate a strong work ethic, high degree of professionalism, and integrity.
• A self-motivated individual who can positively influence others to achieve departmental and corporate goals.
• Strong problem-solving and data analysis skills
• Assistant Transit Management Analyst I and II: 1. A master's degree from an accredited college in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and one year of satisfactory full-time professional experience in the following areas whereby: The candidate will perform analytical functions which include researching and analyzing data relating to operational procedures and administrative systems. Managing the status of projects and coordinating with executives across the agency to provide updates and timely submission of information utilizing charts, graphs, drawings and technical reports. Develop and recommend procedural or process improvements.
• 2. A baccalaureate degree from an accredited college in one of the areas listed in "1" above; and two years of satisfactory full-time professional experience as described in "1" above.
• To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.
• Associate Transit Management Analyst: 1. A master's degree from an accredited college in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and two years of full-time satisfactory professional experience in the collection, evaluation and use of data relating to operational procedures, administrative systems, equipment and space utilization, and staffing requirements, including the preparation of charts, graphs, drawings and technical reports. One year of experience must have been in the transportation industry; or
• 2. A baccalaureate degree from an accredited college in one of the areas listed in "1" above; and three years of full-time satisfactory experience as described in "1" above. One year of this experience must have been in the transportation industry.

Responsibilities

• Gathering, interpreting, analyzing and evaluating performance data
• Developing recommendations
• Summarizing key findings
• Preparing weekly and monthly performance reports utilizing various key performance indicators (KPIs)
• Creating presentations and analysis with charts and graphs
• Building and maintaining SharePoint, Power BI Apps, dashboards and various forms
• Effectively collaborate with senior management, staff, and MTA affiliates
• Contribute to special projects and various requests as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees