Transit Driver

City of Wilsonville•Wilsonville, OR

31d•Onsite

About The Position

Welcome to SMARTville - where the sun is always shining! We are a small Transit agency operating in and around the Wilsonville area. We are a tight-knit team that values commitment to public service just as much as to each other. Routes run any time from before dawn until after dark, and though the traffic may be a little hectic sometimes, rest assured our routes are in safe, well-maintained, and spacious roadways. You are the next critical addition to the team that keeps our operations moving! Our drivers not only help passengers get to work, go grocery shopping, or just get across town, they also provide essential rides to those who are unable to utilize our fixed route services. Rain, shine, or sometimes snow, you show up knowing people are counting on you to make it to their destination safely, and you are happy to exceed their expectations. Never driven a bus before? We will train you every step of the way - in order to learn our system and to obtain your CDL and endorsements.Being team-oriented and flexible is crucial. This position is perfect for you if: You like being on the road, regardless of whether you are trained as a commercial vehicle driver. Variety is exciting to you - you might drive a different route every day! You are looking for a stable job, with excellent total compensation. Part-time or full-time work appeals to you - you could work between 25 and 40 hours per week. You want to make a distinct contribution to the community you serve. You want to be a part of a team that will treat you like family. You like to work hard, but have fun at your job.

Requirements

High school diploma or GED and completion of acommercial (bus) driving training program.
Six months of on-the-job training in a Transit Department or six months experience operating public transportation vehicles or school buses
Oregon Commercial Drivers License - Class B with passenger endorsement and air brake endorsement, or the ability to obtain license and endorsements within 6 weeks of hire. Ability to pass post-offer background check, including driving history, and job-related physical required.
Thorough knowledge of the safe and efficient operation of the Transit Department's coaches and vans
Thorough knowledge of the safety standards and practices of the operation of the city's coaches and vans
Ability to learn and implement city procedures, regulations, and requirements with respect to procurement, safety, operations, and organization
Ability to effectively use oral and written communication in the performance of duties and responsibilities.
Ability to use independent judgment and make decisions without direct supervision.
Ability to develop and maintain defensive driving skills and operate a transit bus in a safe and efficient manner, as demonstrated during training period.
Ability to report to work regularly and on time.
Ability to work with the public in a variety of situations while performing several tasks simultaneously and to treat all people with sensitivity and courtesy.

Responsibilities

Provide safe and efficient transportation for the patrons of the TransitDepartment
Operate the bus on scheduled route
Pick up patrons on dispatched requests for transportation
Operate the bus on scheduled activities i.e.:Parks & Recreation Department field trips, special movements
Respond to medical emergencies and injuries to passengers in a manner consistent with the policies and procedures of the Transit Department
Operate mail run when required
Conduct and document a thorough pre-trip inspection of the vehicle prior to operation on a daily basis
Close all windows at end of run
Fuel bus when required
Conduct a post-trip inspection at the end of each shift, including checking thevehicle for damage
Attend Transit Staff Meetings
Maintain well-groomed appearance, including wearing theprescribed uniform and maintaining personal hygiene.
Maintainnecessary records including tally sheets, time sheets, and Dial-A-Ride and lift logs
Acknowledge customers when they enter a city facility by greeting them with a smile and positive tone of voice whether in person, on the phone or in email.
Gather necessary information to assist the customer. Where possible, handle issues/questions/requests without transferring customer to someone else.
Seek out answers to questions first; if unsuccessful provide name/contact information of someone who can assist.
Listen, understand, and clarify to gain in depth understanding of the needs to ensure they are being met.
Address difficult or contentious issues in a constructive manner.
Be positive and enthusiastic when speaking with customers.
Be courteous and polite.
Treat customers with dignity and respect.
Understand customer's expectations and treat them as a priority.
Actively listen and give customer undivided attention.
Appreciate differing perspectives, opinions, and needs.
Demonstrate integrity and build trust through credibility, reliability, commitment, and ethical behavior.
Provide prompt and reliable service.
Respond to phone/email as soon as possible.
Follow through in a timely manner on commitments made to customers and provide estimated timeline for completion.
Change voicemail and email when out of office/unavailable and provide alternate contact person for customers.
Demonstrate a "can-do" approach.
Exhibit problem-solving skills leading to sound judgment and quality decisions.
Complete other tasks as assigned.