Transit Dispatcher II

County of Kauai • Colchester, VT

104d • $4,054

About The Position

Performs advanced-level dispatching duties for the County of Kauai Transportation Agency by operating a radio-telephone communication system; manages the deployment of bus operators, vehicles, and equipment; prioritizes and coordinates responses to service requests and emergencies; performs complex clerical tasks related to bus operations, including data analysis, report preparation, and record maintenance; ensures efficient and effective bus operations; and performs other related duties as required.

Requirements

• A combination of education and experience substantially equivalent to graduation from high school.
• Four and one half (4 ½) years of work experience which included one (1) or a combination of the following: public contact, customer service, clerical duties, radio telephone or telephone switchboard operation, or dispatching.

Responsibilities

• Operates a radio-telephone communication system to receive and transmit messages.
• Coordinates and prioritizes the dispatching of bus operators, vehicles, and equipment in response to service requests and emergencies.
• Analyzes service requests to determine the urgency and appropriate response.
• Ensures adherence to bus schedules, policies, and procedures.
• Monitors and logs the status and location of buses and operators.
• Prepares and maintains detailed records and reports on bus operations.
• Conducts data analysis to identify trends and improve operational efficiency.
• Answers inquiries from the public and provides information or refers to the appropriate authority.
• Schedules and confirms trip reservations, ensuring accuracy and efficiency in assignments.
• Prepares and composes complex letters, reports, and other documents.
• Maintains various files and records related to bus operations, such as vehicle and equipment logs, work orders, and time and leave records.
• Assists in the preparation of departmental payroll and related documents.
• Prepares purchase requisitions and checks invoices against receiving copies.
• Conducts periodic physical inventory of supplies, materials, and equipment.
• Performs other related duties as required.

Benefits

• 21 days of vacation leave
• 21 days of sick leave
• 13 paid holidays (14 in an election year)
• FREE medical for your entire family
• Vested retirement benefits after 10 years of service

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED