Transformation Support Lead

Amerisure Insurance•Farmington Hills, MI

1d•Hybrid

About The Position

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. We are recruiting for a Transformation Support Lead to join our team in Farmington Hills, MI. This is a hybrid role working 3 days in the office and 2 from home. POSITION SUMMARY: The Transformation Support Lead will play a key role coordinating and supporting enterprise‑wide transformation initiatives by enabling alignment across business, product, IT, and delivery teams. The Transformation Support Lead partners closely with TMO leaders in planning, execution, and monitoring activities for multiple cross-functional teams.

Requirements

Bachelor’s degree in business administration, project management, or related field or equivalent experience.
Proven experience in program, product, or project management, preferably in software, financial services, or insurance related field.
Experience with project and product management tools such as Jira, Confluence or Monday.com, preferred.
Strong financial acumen and experience in managing budgets.
Proficiency in project or program management, Agile methodologies and disciplines.
Excellent communication, negotiation, and stakeholder management skills
Skillful problem-solving, analytical, and decision-making skills.
Demonstrates a strong willingness to learn, adapt, and grow in fast‑changing environments

Nice To Haves

Advanced certifications in product or project management (e.g., certified Scrum Product Owner) or similar Agile certification, preferred.

Responsibilities

Support TMO leaders in establishing standardized processes, playbooks, templates, and workflows that ensure consistency across Enterprise teams and coordinate with the teams to enabling consistent execution.
Execute project management support for small initiatives or partner with product/project managers on larger initiatives, collaborating with business stakeholders through all phases of ideation, initiation, planning and execution.
Primary administrator of Monday.com; coordinating access, acting as a subject matter expert or facilitating Monday.com support
Develop dashboards and reporting to support department initiatives, portfolio management, intake triage, and enable product team roadmap development
Coordinate department and initiative budget reconciliations ensuring consistent execution and monitoring for compliance as well as support processing of invoices on behalf of the department.
Facilitate communications on behalf of the TMO, administering shared inboxes and managing distribution lists.
Support PI Planning events through meeting coordination, materials development, coordination and tracking of timely preparation of deliverables both prior, during and post the PI planning event. Specific examples include the enterprise-wide readout and the executive readout.
Facilitate the development, delivery and report out of the PI planning survey
Maintain RAID (Risks, Issues, Action items, Dependencies) log at an enterprise level comprising all teams, generate reports on the open items and track to closure.
Enable portfolio level reporting through aggregation of product team data in Jira
Collaborate with stakeholder departments such as IT to execute deliverables and events such as PI planning in alignment with our operating model.
Work closely with Jira admins and help maintain consistent data fields in Jira across teams for standardized reporting.