Transformation Senior Program Manager

Medica-posted 2 months ago
$111,200 - $166,740/Yr
Full-time • Senior
Madison, WI
1,001-5,000 employees
Ambulatory Health Care Services
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The Transformation Senior Program Manager is responsible for leading one or more cross-departmental transformation programs that support strategic initiatives, regulatory compliance, new product development, and operational improvements. This role oversees end-to-end program performance, including timeline adherence, budget management, and delivery quality. Programs may involve evaluating or implementing services, systems, or opportunities that drive innovation, process improvement, and sustainable value. Perform other duties as assigned.

  • Partner with business and technology stakeholders to define program scope, milestones, resource capacity, and desired outcomes
  • Identify and manage resource requirements, aligning with budget constraints and facilitating hiring as needed
  • Participate in Program Increment (PI) Planning, System Demos, and Solution Demos to ensure alignment across Agile Release Trains (ARTs) and business divisions
  • Report program MVP progress to key stakeholders, including steering and portfolio management teams
  • Develop and maintain critical paths and business milestones in collaboration with business and technology teams
  • Coordinate and synchronize program-related activities across entities, including business readiness, communications, process design, and technology delivery
  • Ensure transparency and management of dependencies, issues, and risks; facilitate resolution and decision-making
  • Support Product Managers, Product Owners, and Business Readiness teams in managing expectations for deliverables
  • Hold teams accountable for commitments; serve as an escalation point and remove obstacles as needed
  • Manage program financials, ensuring appropriate expenditures and resolving issues with financial representatives
  • Support business case development in partnership with business owners and cross-functional teams
  • Lead stakeholder engagement, including internal teams and external vendors
  • Organize and motivate cross-functional teams across operational areas
  • Manage executive stakeholder communications and facilitate Executive Steering Committees
  • Provide leadership and coaching to project managers; support development and performance management
  • Bachelor's degree or equivalent experience
  • 8+ years of experience in program management, including 7 years managing complex cross-departmental programs and teams
  • PMP certification
  • Experience in the healthcare payer industry
  • Proficiency in Smartsheet software
  • Experience leading strategic and/or transformation programs
  • Proven ability to manage program budgets exceeding $5M
  • Experience managing multiple project managers and large cross-functional teams (10-50+ people)
  • Proficiency in Agile delivery methodologies and end-to-end program management
  • Strong executive communication skills and experience creating executive-level reporting and presentations
  • Proficient in Microsoft Office
  • Ability to thrive in a fast-paced, ambiguous environment
  • Competitive medical, dental, vision
  • PTO
  • Holidays
  • Paid volunteer time off
  • 401K contributions
  • Caregiver services
  • Generous total rewards package
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