Transformation Program Manager

JLL-posted 3 months ago
$95,000 - $155,000/Yr
Full-time
New York, NY
5,001-10,000 employees
Real Estate
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The Transformation Program Manager is responsible for developing and implementing a comprehensive global transformation plan that aligns with the clients vision, objectives, and market trends through structured program management methodologies. This role identifies opportunities for operational improvement and efficiency gains across all business lines and geographic regions, streamlines operational processes, drives innovation, and manages stakeholder relationships to ensure operational excellence and business growth. The position requires expert-level program management capabilities to deliver complex, multi-workstream transformation initiatives.

  • Establish program governance structures to manage interdependencies across multiple projects.
  • Support program strategy, scope, goals, and deliverables that drive organizational objectives.
  • Lead complex, multi-workstream transformation programs from inception to completion.
  • Coordinate cross-functional program teams and manage resource allocation across concurrent initiatives.
  • Develop and execute innovation plans that capture and implement ideas from across the global account team.
  • Oversee strategic innovation investment programs and ensure innovation investments are strategically allocated.
  • Streamline operational processes and procedures to optimize efficiency and drive cost savings.
  • Implement best practices in workflow management, talent deployment, performance metrics, and resource allocation.
  • Develop and implement data-driven performance metrics, reporting tools, and analytics systems.
  • Collaborate with senior leaders, business unit heads, and regional teams to understand business goals.
  • Proactively identify program risks, develop mitigation strategies, and manage change across the organization.
  • Create and communicate stakeholder-facing presentations on transformation findings and business impacts.
  • Minimum of ten years progressive experience in multi-unit management.
  • Minimum of 7+ years of program management experience leading large-scale, complex transformation initiatives.
  • Proven track record of successfully delivering multi-million-dollar programs on time and within budget.
  • Bachelor's degree, or equivalent combination of education and experience.
  • Program/Project Management certification (PMP, PgMP, MSP, or equivalent).
  • Change management certification (Prosci, Kotter, or similar).
  • 401(k) plan with matching company contributions.
  • Comprehensive Medical, Dental & Vision Care.
  • Paid parental leave at 100% of salary.
  • Paid Time Off and Company Holidays.
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